Snowflocke
Contributor
Contributor

Services Fail on VCSA 7.02 (also 7.03) fresh installation

I hope I placed this correctly!

#####Context

My Setup is a Supermicro epyc 3251 host running ESXI 7.02. I try to make VCSA running stable on it but I fail for weeks now, so Maybe someone around here can give me some ideas. I ask on these two reddit posts and added Screenshots but run out of replies.

https://www.reddit.com/r/vmware/comments/rtshr2/how_to_install_vcenter/

https://www.reddit.com/r/vmware/comments/rjj4mx/can_someone_explain_to_me_why_my_lab_installation/

The frustrating part is, it did run in the past (even if I am not sure if some of the issues existed earlier and I just disn't see them).

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When I reboot my freshly installed vCenter most services dont start. I cant start them through CLI nor Webgui either. I had some DNS issues too making it impossible to install 7.03 Vcenter with an fqdn (IP worked), but with 7.02 the installer runs through. I have a standard Windows DNS Server with static entries for the Vcenter. I was able to resolve it from the appliance CGI.

For referrence here 2 screenshots what I see after reboot (plus 2 from Stage 1 of installation): https://imgur.com/a/QFXdu1Z

 

I hope someone might be able to help me locate the issue. I tried to find logs but honestly dont know which may be relevant.

 

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2 Replies
Ajay1988
VMware Employee
VMware Employee

Ajay1988_0-1641972094482.png

Make sure to have PTR records(forward and reverse lookup in DNS). Then deploy vCSA with correct inputs. In FQDN column ; mention fqdn and not IP . Anyways try this and if it fails; please share the UI error. And if possible the logs even . Else you can reach out to VMware GSS Support

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Mark this response as "Correct" or "Helpful".

Regards,
AJ
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Snowflocke
Contributor
Contributor

I have a AA record and a reverse lookup manually set and was able to resolve it on the appliance using nslookup. The 7.02 installation goes through even with a dns name set, the 7.03 only with an ip instead of a fqdn. Both installation fail after rebooting them.

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