renright
Enthusiast
Enthusiast

SSO Administrator permissions inadvertently changed

I am a VCI and one of the students in a vSphere 7.0 class changed to SSO Administrator account (administrator@vsphere.local) so that he can no longer and or modify permissions.  Is there any way to back out of that? All the global permissions are grayed out. 

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3 Replies
pdirmann01
Enthusiast
Enthusiast

I'm assuming that you don't happen to have any other accounts that were created and assigned Administrator privileges, correct?

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renright
Enthusiast
Enthusiast

There are no other accounts with administrative privileges. I was always under the impression that an administrator was blocked from reducing their privileges while they were logged in. Guess I was wrong.

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Ajay1988
VMware Employee
VMware Employee

Ahh . This is messy. Try the below .

Please have necessary backups and snapshots before. 

Connect to jxplorer using  https://kb.vmware.com/s/article/2146046

Follow below image.

Ajay1988_0-1619620155295.png

 

They should be part of all the below groups highlighted even .

Ajay1988_1-1619620534819.png

 

If you think your queries have been answered
Mark this response as "Correct" or "Helpful".

Regards,
AJ
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