Performance tab - stats.log errors

[elgreco81]

Hi,

Hope someone can help.

I'm seeing a lot of errors in fresh installed vCenters Servers (internal SQL Express and other vCenter with external Oracle 11g). The stats.log states

tomcat-http--15  ERROR com.vmware.vim.stats.webui.chart.StatsChartServlet] Unable to generate performance chart image. Details: Error while drawing chart report.

com.vmware.vim.stats.exporter.ReportExportException: Error while drawing chart report.

I found several kbs about "Performance Tab", but none of them solved this issue. The two scenarios are very different but the error is the same...what's wrong?

Here's a little bit more of info.

vCenter Server 5.1. Simple install in both scenarios

No AD integration

1 scenario (oracle) with DNS the other one with IP addresses only

Self-signed certificates in both cases

There are so many errors in stats.log and in other logs from "tomcat" and "vcenter" that I don't know what to post . Here's another one from stats.log

Caused by: com.vmware.vim.stats.cil.ChartDrawingException: Error while streaming JFreeChart image.

at com.vmware.vim.stats.impl.cil.jfreechart.JFreeChartImageLibrary$1.write(Unknown Source)

... 27 more

Caused by: ClientAbortException:  javax.net.ssl.SSLException: Connection has been shutdown: javax.net.ssl.SSLException: java.net.SocketException: Software caused connection abort: socket write error

at org.apache.catalina.connector.OutputBuffer.doFlush(OutputBuffer.java:346)

Please help!

elgreco81

[elgreco81]

Anyone?

[Sreec]

Hi,

    Do you have a temp folder under C:\Program  Files\VMware\Infrastructure\tomcat ? If not please create the same

[elgreco81]

Hi Sreec!

Thanks for your answer. Yes I do have that folder created and also files in it with recent creation time.

Regards,

elgreco81

[Sreec]

Hi,

    Thanks for the update.Can you let me know if you are having any issues with performance chart because of these errors?

[elgreco81]

Yes indeed!!! With the "overview" view only, not with the "Advanced" view which seems to work fine

The problem is that it takes about a minute to start showing any information in the charts and from time to time it says that data is not available in some of the boxes. The only box that always says "No data available" is "Disk (Number) (Top 10).

I tried to follow several KBs to fix this but nothing...:( The only way I can see this feature working is when I use the VCSA insted of the vCenter server over a Windows machine.

Thanks again!!!

elgreco81

[Sreejesh_D]

whats the vCenter server build number?

VMware released  a new version of the vSphere vCenter Server has been released to address some of the issues encountered with various scenarios of deploying and operating the 5.1.0 version. Build no : 880471

[elgreco81]

Hi Yezdi,

The build is 947673. According to this kb, it's the lastest.

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=101450...

Thanks!!!

elgreco81

[Sreec]

Hello,

        If you havent followed KB:http://kb.vmware.com/kb/1004382 please follow the same for Oracle DB since you are using the same

[elgreco81]

Hi,

I wasn't able to convince the DBAs. They make sense telling me that if I get the exact same error in an "non production" enviroment with an embedded SQL Express, I shouldn't be touching the production Oracle database while the only thing the two enviroments have in common is OS and vCenter versions. The rest of things are different.

I'm starting to get so frustrated with this...the charts finally show but they take forever to do it. So beside the confusing errors in the logs, the charts in the "Performance/Overview" tab DO SHOW UP but after a really long time. Again, this happens with an external Oracle 11g database and with a pre-production enviroment (nested in my laptop) with an SQL 2008R2 embeded database.

Response times are "inmediate" with a VCSA and the embeded vPostgres...sadly for me, I need to fix this for the vCenter server enviroments.

Regards,

elgreco81