Invalid credentials for newly added user

[andreascetrez]

I'm running a freshly installed vCenter Server 6.5 embedded on a new ESXi host. There's no problem logging into vCenter SSO with the default administrator-user. However, I've tried adding a new user but I'm simply not allowed to login with it, I've added it to all the administrator-groups in vCenter too for the sake of testing. It's in the same local domain as the administrator "@vsphere.local" (which I'm using to login as well) and for simplicity I've even given them the same password. It's not joined to any AD or such, just local users. But all I get is "Invalid credentials" when I try to use it.

I've tried everything I can imagine, is there something else I might have missed? Are there logs anywhere I can check for what's actually wrong?

I could add images etc, but adding a user and logging in shouldn't be rocket science, setting up everything else has not been a problem.

[admin]

Follow-up below KB . Hope it will help you

Add vCenter Single Sign-On Users

Add Members to a vCenter Single Sign-On Group

[andreascetrez]

Thanks. But yeah, I've done exactly that.

[admin]

You have to login into webclient using administrator@vsphere.local and go to SSO configuration. Select your AD that you have added and make it default domain. Once this is done the AD should appear under the dropdown menu.

try from there

[andreascetrez]

Thank you for being patient, but I think we're misunderstanding each other, we do not have/want an external AD. I simply want to add local users to vCenter in the simplest possible way, so by common sense and reading the KBs, I should simply add a user under SSO to vsphere.local and give that user some group permissions and I should reasonably be able to login, but I still get "Invalid credentials". I've tried creating a new user numerous times but no luck.

Or am I misunderstanding "Select your AD that you have added"? I tried making vsphere.local default if that's what you meant, but same result.

[andreascetrez]

I just reinstalled vCenter again from scratch and now it works no problem, troubling, but at least it works. Thanks.

[admin · Accepted solution]

try this

vSphere 6.5: Login To Web Client Fails With Invalid Credentials ~ virtuallyPeculiar

[andreascetrez]

I already removed the old installation, but yeah I think that was the actual problem!

[RomanEliseev]

Hello! Url is do not work. I have this problem.

[scalesremoved]

WHY NOY PUT THE INFO IN!!?? the website is GONE! that's why you put the info in NOT be LAZY and put in a weblink!!!!!!!!!!!!!!!!!

[lxcp]

I have the same problem, but website has gone....

Do you remember the solution?