Installation VMware vCenter 5.1.0a

[marcomosa]

Hi all,

I've a very big problem installing VMware vCenter Server 5.1.0a. This is my environment:

• VMware vCenter Server 5.1.0a (SSO, Inventory, vCenter Server)
• Microsoft SQL Server Standard 2008 R2 SP2

When I try to install in both metod (Simple and Separately), vCenter Single Sign On and Inventory Service starts correctly. When I try to install vCenter Server, instead, installation fails during Profile Driven Installation. After lot of troubleshooting the problem is that vCenter Server Service does not start correctly and crashes.

This is an extract of vpxd.log:

2012-11-20T18:07:21.367+01:00 [04964 error '[SSO][SsoAdminFacadeImpl]'] [RefreshSsoToken] AcquireToken exception: Unexpected SOAP fault: ServerFaultCode; request failed.

2012-11-20T18:07:21.367+01:00 [04964 error '[SSO]'] [UserDirectorySso] GetDefaultPrincipal NormalizationException: RemoteGetDomainNames RuntimeServiceFault exception: sso.fault.RuntimeServiceFault

2012-11-20T18:07:21.367+01:00 [04964 info '[SSO]'] [UserDirectorySso] GetDefaultPrincipal(, true)

2012-11-20T18:07:21.367+01:00 [04964 info '[SSO]'] [UserDirectorySso] GetUserInfo(, true)

2012-11-20T18:07:21.367+01:00 [04964 info '[SSO][SsoAdminFacadeImpl]'] [GetDomains]

2012-11-20T18:07:21.367+01:00 [04964 info '[SSO][SsoAdminFacadeImpl]'] [LazyInitAdmin] Initializing

2012-11-20T18:07:21.367+01:00 [04964 info '[SSO][SsoAdminFacadeImpl]'] [InitSsoAdminServices]

2012-11-20T18:07:21.367+01:00 [04964 info '[SSO][SsoAdminFacadeImpl]'] [CreateAdminSsoServiceContent] Try to connect to SSO Admin server.

2012-11-20T18:07:21.399+01:00 [04964 info '[SSO][SsoAdminFacadeImpl]'] [InitSsoAdminServices] successful.

2012-11-20T18:07:21.399+01:00 [04964 info '[SSO][SsoAdminFacadeImpl]'] [LoginToAdmin]

2012-11-20T18:07:21.399+01:00 [04964 info '[SSO][SsoAdminFacadeImpl]'] [CheckTokenValidity]

2012-11-20T18:07:21.399+01:00 [04964 info '[SSO][SsoAdminFacadeImpl]'] [CheckTokenValidity] Refreshing SSO token ...

2012-11-20T18:07:21.399+01:00 [04964 info '[SSO][SsoAdminFacadeImpl]'] [RefreshSsoToken]

2012-11-20T18:07:21.430+01:00 [04964 error '[SSO][SsoAdminFacadeImpl]'] [RefreshSsoToken] AcquireToken exception: Unexpected SOAP fault: ServerFaultCode; request failed.

2012-11-20T18:07:21.430+01:00 [04964 info '[SSO]'] [UserDirectorySso] GetUserInfo NormalizationException: RemoteGetDomainNames RuntimeServiceFault exception: sso.fault.RuntimeServiceFault

2012-11-20T18:07:21.430+01:00 [04964 error '[SSO]'] [UserDirectorySso] NormalizeUserName AuthException: Authorize Exception

2012-11-20T18:07:21.430+01:00 [04964 info '[SSO]'] [UserDirectorySso] GetUserInfo(, true)

2012-11-20T18:07:21.430+01:00 [04964 info '[SSO][SsoAdminFacadeImpl]'] [GetDomains]

2012-11-20T18:07:21.430+01:00 [04964 info '[SSO][SsoAdminFacadeImpl]'] [LazyInitAdmin] Initializing

2012-11-20T18:07:21.430+01:00 [04964 info '[SSO][SsoAdminFacadeImpl]'] [InitSsoAdminServices]

2012-11-20T18:07:21.430+01:00 [04964 info '[SSO][SsoAdminFacadeImpl]'] [CreateAdminSsoServiceContent] Try to connect to SSO Admin server.

2012-11-20T18:07:21.820+01:00 [04964 info '[SSO][SsoAdminFacadeImpl]'] [InitSsoAdminServices] successful.

2012-11-20T18:07:21.820+01:00 [04964 info '[SSO][SsoAdminFacadeImpl]'] [LoginToAdmin]

2012-11-20T18:07:21.820+01:00 [04964 info '[SSO][SsoAdminFacadeImpl]'] [CheckTokenValidity]

2012-11-20T18:07:21.820+01:00 [04964 info '[SSO][SsoAdminFacadeImpl]'] [CheckTokenValidity] Refreshing SSO token ...

2012-11-20T18:07:21.820+01:00 [04964 info '[SSO][SsoAdminFacadeImpl]'] [RefreshSsoToken]

2012-11-20T18:07:21.929+01:00 [04964 error '[SSO][SsoAdminFacadeImpl]'] [RefreshSsoToken] AcquireToken exception: Unexpected SOAP fault: ServerFaultCode; request failed.

2012-11-20T18:07:21.929+01:00 [04964 info '[SSO]'] [UserDirectorySso] GetUserInfo NormalizationException: RemoteGetDomainNames RuntimeServiceFault exception: sso.fault.RuntimeServiceFault

2012-11-20T18:07:21.929+01:00 [04964 error 'Default'] Failed to add default permission: user  not found

2012-11-20T18:07:21.929+01:00 [04964 error 'Default'] Cannot start authorize - system has no access rules

2012-11-20T18:07:21.929+01:00 [04964 error 'Default'] [Auth] Failed to initialize: <class Vmacore::Authorize::AuthException(Authorize Exception)>

2012-11-20T18:07:21.929+01:00 [04964 error 'authvpxdAuthorize'] Failed to initialize security

2012-11-20T18:07:21.929+01:00 [04964 warning 'VpxProfiler'] Vpxd::ServerApp::Start [VpxdAuthorize::Start()] took 1654 ms

2012-11-20T18:07:21.929+01:00 [04964 info 'Default'] Shutting down VMware VirtualCenter...

2012-11-20T18:07:21.929+01:00 [04964 info 'vpxdvpxdSupportManager'] Wrote uptime information

(I've attached the vpxd.log)

I've also tried to run installation with the server out of AD domain, removed and rejoined server into AD domain, created SSL certificate with OpenSSL, install vCenter 5.0 and then upgraded to 5.1 and many other attempts but the issue is the same.

Could someone help me?

[criver]

Hi,

Upgrading to VMware vCenter 5.1.0a  from 5.1.0,  I've had the same "Problem", in Japanese Environment.

However, I still haven't obtained effective breakthrough...

[marcomosa]

I've also changed locale settings into en-us but nothing happends and the problem still exists.

[criver]

In this my problematic situation, I've contacted VMware Support.

VMware Support Answer is "Reinstall".

But I think   "Reinstall"  is not  fundamental solution....

[marcomosa]

I've tried to reinstall many times in many different ways. In my opinion this does not solve the issue.

[criver]

Thank you responding to my comments.  I'm sorry for replying to you so late.

I'd like to share this issue.

VMware Support Answer is "Reinstall".

It means that at first after uninstalling problematic VMware vCenter 5.1.0a,   newly VMware vCenter 5.1.0a  should be reinstalled.

As you know,  I don't know what causes this phenomenon.

[zzmax65]

Hi,

I'm having the same problem. I found that if the FQDN of the vCenter contains the sequence "sts" inside, the upgrade (or the fresh installation...) will fail. My FQDN was vcenter51.local.nordestservizi.it, what is yours? I try to install in a vm renamed vcenter51.local.nordest.it and it works...

[criver]

Hi,

In this my problematic situation, the FQDN of the vCenter does not contain the sequence "sts" inside.