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sephrothey
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How do I remove the snapshot?

My VM be backed-up via Avamar, but recently it occurs the error.

I find the reason which is snapshot does not be removed automatically.

To solve the issue, the snapshot should be removed manually.

The question is: I can not click "delete" or "delete all" button. (Please check the simulation photo below)

20200109.png

Does anyone know how I should remove the snapshot correctly?

vCenter version: 4.0

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Alex_Romeo
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Alex_Romeo
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Hi,

you probably don't have permission to delete snapshops. Which user did you log into vCenter with?

ARomeo

Blog: https://www.aleadmin.it/
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sephrothey
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Hi ARomeo,

I login account "administrator" with total permission.

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scott28tt
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So you select "1st" but the delete buttons do not become clickable?


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Alex_Romeo
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exact! I was just writing this.

pastedImage_0.png

Blog: https://www.aleadmin.it/
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a_p_
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Is it only Snapshot deletion that's grayed out, or also migration, and other things?

What may have happened is that a flag (VPX_DISABLED_METHODS) has not been reset due to the failed backup task. Please see the resolution section in e.g. https://kb.vmware.com/s/article/2008957​ for how to reset that flag.

André

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sephrothey
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Yes, I did select the delete buttons certainly and unclickable.

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sephrothey
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Thank you for your link.

But it is really high risk to remove any data in database. (Even I don't know the command meaning)

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IRIX201110141
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How does it looks like of you connect directly to the ESX Host and try to use the HostClient?

Regards,
Joerg Behrens

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NathanosBlightc
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Do you have the VM consolidation option in this situation? Can you execute it?

Please mark my comment as the Correct Answer if this solution resolved your problem
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berndweyand
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the avamar proxies had the bug not releasing the vmdk after backup. look in the config of the proxy vm to see if the vmdk of this vm is mounted

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Alex_Romeo
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Hi,

This fits your problem

https://loopbackconnector.com/2011/09/20/avamar-vm-backup-snapshot-removal-error/

ARomeo

Blog: https://www.aleadmin.it/
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