VMware Cloud Community
grahamwm
Enthusiast
Enthusiast

Hardware Status Tab error

Hi all,

I have seen many posts on here about people having a hardware status error. I am having the same problem and was wondering if anyone knows if there is a fix. I have tried all fixes all the threads have provided and none have worked.

The error i get when trying to view the hardware status tab is: "An error occurred, please try again in another vSphere session"

Some posts seem to think this error is related to admin account not being part of the local admins group. I put it in the group and still get the error.

my vCenter server build number is 208111 which i guess is vcenter server 4.0 update 1. Although i dont have any errors yet it would be really good to get this working. I also get the same error when trying to view the vCenter service Status. This part i really need to have working.

All functions worked fine until vCenter was upgraded.

Tags (1)
0 Kudos
7 Replies
Troy_Clavell
Immortal
Immortal

you have tried the resolution outlined in this KB article?

http://kb.vmware.com/kb/1014213

0 Kudos
grahamwm
Enthusiast
Enthusiast

can access the KB now, I have already removed Internet explorer Enhanced Security. It's the first thing i do when ever i installa server.

0 Kudos
Troy_Clavell
Immortal
Immortal

the link works for me. My guess is, you have to look at your IE settings. Here's the KB

Symptoms

When trying to update host data, you may experience these symptoms:

  • The vCenter Service Status shows the error:

An error occurred, please try again in another vSphere session.

  • The Hardware Status tab shows the error:

An error occurred, please try again in another vSphere session.

Resolution

Internet Explorer Enhanced Security Configuration may interfere with vCenter Server. By default, Internet Explorer Enhanced Security Configuration is enabled on Windows Server 2003.

To resolve this issue, disable this component and restart the VirtualCenter Service and VirtualCenter Management Webservices. For more information, see Stopping, starting, or restarting vCenter services

</div>

0 Kudos
grahamwm
Enthusiast
Enthusiast

, I have already removed Internet explorer Enhanced Security

0 Kudos
wkloss
Contributor
Contributor

Completely removing vSphere Client and all associating Plugins (Plugins first, vSphere Client last), rebooting and reinstalling from http://Your_vSphere_Server

solved that issue for me. Caused by falsly associated CIM-Plugin Installation.

0 Kudos
grahamwm
Enthusiast
Enthusiast

I am still experiencing these problems. Any new solution out there?

0 Kudos
gburton66
Contributor
Contributor

Hi Graham,

I had exactly the same problem as you, this KB helped me fix the error:

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=101064...

Kind Regards

George

0 Kudos