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cougar694u
Enthusiast
Enthusiast

Fresh install of vCenter 5.1 - "Invalid license key: License file not found"

I did a fresh install of vCenter in my lab, starting at 5.1.  Installed everything on D:\ without any errors (vCSSO, Inventory service, vCenter, Web Client, etc), and it all worked fine.

I entered in my vCenter license key from 5.0 and it work, entered in my vSphere 5 Enterprise Plus key, worked.  I went to enter my vShield 5.0 for vCloud key, and I get "Invalid license key: License file not found".

I've tried entering other license keys and get the same problem, I've only been able to add my vCenter & Ent+ keys.

I looked in vpxd.log and found this:

2012-09-20T10:14:56.315-05:00 [04272 info 'commonvpxLro' opID=4B2A89F2-00000060-a1] [VpxLRO] -- BEGIN task-internal-1916 --  -- vim.LicenseManager.decodeLicense -- 73ca9e1d-b91f-86bf-1c7c-f35920405b46(5243f283-f887-227a-a037-5efd37a2a5a8)
2012-09-20T10:14:56.346-05:00 [04272 info 'licenselicenseUtil' opID=4B2A89F2-00000060-a1] Unable to decode license <snip> with error 5 using path dir://D:\Program Files\VMware\Infrastructure\VirtualCenter Server\licenses\site
2012-09-20T10:14:56.346-05:00 [04272 info 'commonvpxLro' opID=4B2A89F2-00000060-a1] [VpxLRO] -- FINISH task-internal-1916 --  -- vim.LicenseManager.decodeLicense --

vShield shows up as vCloud Networking and Security in Asset Management, and is currently in Eval Mode.  I did set this up once before on vCenter 5.0, vShield Manager 5.0, and vCloud Director 1.5 and everything worked fine.  I stepped through an upgrade from 5.0 to 5.1 and licenses were retained.  I started with a fresh install and now I cannot add the license.

Has anyone else ran across this?

~Luke http://thephuck.com
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4 Replies
Baoyin
VMware Employee
VMware Employee

This is could be the license file missing issue, please check whether the :"D:\Program Files\VMware\Infrastructure\VirtualCenter Server\licenses\site" have the vshield license files.

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cougar694u
Enthusiast
Enthusiast

I checked before posting and didn’t see any, but I’m not sure where to go from there.

~Luke http://thephuck.com
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Baoyin
VMware Employee
VMware Employee

This is could be the vShield installation issue, you should contact VMware support team in this case.

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DucSteve
Contributor
Contributor

I'm running into the same issue.  Did you ever get a fix?  Still waiting on VMware support at this time.

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