cuxport
Contributor
Contributor

Failed to connect to VMware Lookup Service - SSL certificate verification failed

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Hi everyone,

just set up the new vCSA 5.1 but i'm getting an error when trying to login via Web Client/Browser.

"Failed to connect to VMware Lookup Service https://xxx.xxx.xxx.xxx:7444/lookupservice/sdk - SSL certificate verification failed."

I already foudn this KB

http://kb.vmware.com/selfservice/search.do?cmd=displayKC&docType=kc&externalId=2033338&sliceId=1&doc...

The  manual/workaround seems to be a lot of work for me and maybe this will  cause some other problems in the feature because of certification  problems 😕

I also think this can not be the solution for a brand new vCSAppliance... -_-

I am also not able to go to the https://xxx.xxx.xxx.xxx:9443/admin-app

is that correct for the appliance?!

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sorabhk5
VMware Employee
VMware Employee

You need to regenerate the certificate for Server Appliance after IP/hostname change.

Check this link: http://www.virtual-blog.com/2012/09/failed-to-connect-to-vmware-lookup-service/

Also admin/managment interface is at https://<vCSA-IP>:5480

Default credentials [root/vmware]

HTH

All opinions expressed here are my personal opinions and not of my employer. Thanks #Sorabh [[ http://sorabhk5.in or @sorabhk5 ]]

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cuxport
Contributor
Contributor

small update here:

it seems that just after deploying the vApp the webclient works fine. On the first boot its getting an ip adress from the dhcp server. But when i'm changing it to a static/other ip, i'm getting the ssl error...

Meanwhile the bootprocess i was able to see, that the maschine seems to try to reach the "ssl server" still on the old ip, which was used on the first boot from the dhcp.

I will try the reservate the final ip for the first start up...

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admin
Immortal
Immortal

Hi  cuxport,

Welcome to the communities .

Then it seems some supporting file not availble on first attempt .please let us know if still have any problem .

http://communities.vmware.com/message/2113966#2113966

"Life is never easy for those who dream"
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cuxport
Contributor
Contributor

Hi,

i solved the problem by reservating the final ip from the start up to the maschine... Smiley Happy

Isnt it a security issue that the appliance is getting the same mac address everytime i'm deploying it....and so everyone who is deploying it?!

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sorabhk5
VMware Employee
VMware Employee

You need to regenerate the certificate for Server Appliance after IP/hostname change.

Check this link: http://www.virtual-blog.com/2012/09/failed-to-connect-to-vmware-lookup-service/

Also admin/managment interface is at https://<vCSA-IP>:5480

Default credentials [root/vmware]

HTH

All opinions expressed here are my personal opinions and not of my employer. Thanks #Sorabh [[ http://sorabhk5.in or @sorabhk5 ]]

View solution in original post

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cuxport
Contributor
Contributor

Hi,

and thanks. I discovered this too after doing it with the ip reservation "work around". Smiley Wink

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