zommerz99
Contributor
Contributor

Error("Failed to run vdcpromo") in Install vCenter server 6.7 on Windows server

https://communities.vmware.com/t5/VMware-vCenter-Discussions/VCSA-6-7U1-deployment-error-Failed-to-r...

I suspected an internal DNS, as described here.

https://docs.vmware.com/en/VMware-vSphere/6.7/com.vmware.vcenter.install.doc/GUID-24D34C53-B00E-47B7...

Also vCenter Server requires successful name resolution, we have also checked the following

"nslookup -nosearch -nodefname FQDN_or_IP_address"

 

The result forward and reverse lookup is OK. I have got the correct answer from our DNS server.

However,  I cannot instal Center server 6.7 on the windows server with the error,
" Failed to run vdcpromo "

When I checked the log, it said the following

vcsInstUtil-18010531| I: ValidateFqdn: Asked to verify: "ABCDEFG01.test.local"
vcsInstUtil-18010531| I: CheckHostNameOrAddr: Failed to lookup "ABCDEFG01.test.local" as an IPv4 address-only: 11001
vcsInstUtil-18010531| I: CheckHostNameOrAddr: Failed to lookup "ABCDEFG01.test.local" as an IPv6 address-only: 11001
vcsInstUtil-18010531| I: CheckHostNameOrAddr: 2 of 2 IPv4 addresses are on the system (primary is okay)
vcsInstUtil-18010531| I: CheckHostNameOrAddr: IPv4 is consistent and usable
vcsInstUtil-18010531| I: GetFileVersion: File C:\WINDOWS\system32\dnsapi.dll has file ver 6.3.14393.1770
vcsInstUtil-18010531| I: IsFQDN: FQDN check says 1 of 1 IPv4 addresses are on the system (primary is okay)
vcsInstUtil-18010531| I: ValidateFqdn: 1 of 1 of FQDN IPs are on system
vcsInstUtil-18010531| I: CheckHostNameOrAddr: 2 of 2 IPv6 addresses are on the system (primary is okay)
vcsInstUtil-18010531| I: CheckHostNameOrAddr: IPv6 is consistent and usable
vcsInstUtil-18010531| I: GetFileVersion: File C:\WINDOWS\system32\dnsapi.dll has file ver 6.3.14393.1770
vcsInstUtil-18010531| E: IsFQDN: IPv6 FQDN check for ABCDEFG01.test.local failed: 9501
vcsInstUtil-18010531| W: ValidateFqdn: name ABCDEFG01.test.local isn't a IPv6 FQDN
vcsInstUtil-18010531| I: PitCA_MessageBox: Displaying message: "The specified name can be resolved to an IPv6 address but the name could not be found in DNS and/or does not appear to be a fully-qualified name (FQDN) for IPv6. The name is suitable as an FQDN for IPv4 so you may ignore this warning if you do not intend to use IPv6."
vcsInstUtil-18010531| I: Leaving function: VM_ValidateFqdn
vcsInstUtil-18010531| I: Entering function: VM_ValidateSSOConfiguration

 

Name resolution, which was successful in nslookup, appeared to be unsuccessful during the installation process.

What should I check and do next?

 

 

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2 Replies
asajm
Expert
Expert

Hi @zommerz99 

Check Vcenter-6-7-windows-installation-Failing 

If you think your queries have been answered
Marking this response as "Solution " or "Kudo"
ASAJM
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zommerz99
Contributor
Contributor

Hi asajm

Thank you for the URL.

I thought this was similar to my issue.
But, I think the issue has not been resolved with the link.

Kind regards,

 

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