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Rain66
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Contributor

Error during vCenter Server Installation Stage 1 (97%)

Hello 

I got this error during vCenter Server Installation 

Bildschirmfoto 2023-10-17 um 21.56.38.png

"download installer log" does not work. 

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Rain66
Contributor
Contributor

Finally I found the log file

...here is the current/last part of it: 

2023-10-17T19:48:58.218Z - info: Cancelling timeout due to completion
2023-10-17T19:48:58.219Z - info: Progress Controller: Deployment completed
2023-10-17T19:48:58.219Z - info: Progress Controller: Final Result: {"items":["RESULT","+ SUCCESS"],"complete":true,"vmRef":"1"}
2023-10-17T19:48:58.219Z - info: Progress Controller: IP : undefined
2023-10-17T19:48:58.219Z - info: Progress Controller: VM Ref: 1
2023-10-17T19:48:58.219Z - info: <PERFORMANCE>:APPLIANCE_DEPLOYMENT:185:seconds
2023-10-17T19:48:58.219Z - info: rpmInstallProgress: hostIp=192.168.109.2, guestVmId=1, guestUser=root
2023-10-17T19:48:58.219Z - debug: rpmInitialDelay: 120000
2023-10-17T19:48:58.219Z - debug: pollRpmInstallProgress loop: delay=10000, maxLoop=720
2023-10-17T19:48:58.221Z - info: ovfProcess child process exited with code 0
2023-10-17T19:50:07.656Z - debug: Updated current session with lstActTm Tue Oct 17 2023 21:50:07 GMT+0200 (Central European Summer Time)
2023-10-17T19:51:00.007Z - debug: initiateFileTransferFromGuest error: ServerFaultCode: Failed to authenticate with the guest operating system using the supplied credentials.
2023-10-17T19:51:00.028Z - debug: Failed to get fileTransferInfo:ServerFaultCode: Failed to authenticate with the guest operating system using the supplied credentials.
2023-10-17T19:51:00.028Z - debug: Failed to get url of file in guest vm:ServerFaultCode: Failed to authenticate with the guest operating system using the supplied credentials.
2023-10-17T19:51:00.028Z - debug: [1]pollRpmInstallProgress:getGuestFileErr:ServerFaultCode: Failed to authenticate with the guest operating system using the supplied credentials.
2023-10-17T19:51:10.666Z - debug: initiateFileTransferFromGuest error: ServerFaultCode: Failed to authenticate with the guest operating system using the supplied credentials.
2023-10-17T19:51:10.682Z - debug: Failed to get fileTransferInfo:ServerFaultCode: Failed to authenticate with the guest operating system using the supplied credentials.
2023-10-17T19:51:10.682Z - debug: Failed to get url of file in guest vm:ServerFaultCode: Failed to authenticate with the guest operating system using the supplied credentials.
2023-10-17T19:51:10.682Z - debug: [2]pollRpmInstallProgress:getGuestFileErr:ServerFaultCode: Failed to authenticate with the guest operating system using the supplied credentials.
2023-10-17T19:51:20.688Z - debug: initiateFileTransferFromGuest error: ServerFaultCode: Failed to authenticate with the guest operating system using the supplied credentials.
2023-10-17T19:51:20.711Z - debug: Failed to get fileTransferInfo:ServerFaultCode: Failed to authenticate with the guest operating system using the supplied credentials.
2023-10-17T19:51:20.711Z - debug: Failed to get url of file in guest vm:ServerFaultCode: Failed to authenticate with the guest operating system using the supplied credentials.
2023-10-17T19:51:20.711Z - debug: [3]pollRpmInstallProgress:getGuestFileErr:ServerFaultCode: Failed to authenticate with the guest operating system using the supplied credentials.
2023-10-17T19:51:31.335Z - debug: initiateFileTransferFromGuest error: ServerFaultCode: Failed to authenticate with the guest operating system using the supplied credentials.
2023-10-17T19:51:31.350Z - debug: Failed to get fileTransferInfo:ServerFaultCode: Failed to authenticate with the guest operating system using the supplied credentials.
2023-10-17T19:51:31.350Z - debug: Failed to get url of file in guest vm:ServerFaultCode: Failed to authenticate with the guest operating system using the supplied credentials.
2023-10-17T19:51:31.350Z - debug: [4]pollRpmInstallProgress:getGuestFileErr:ServerFaultCode: Failed to authenticate with the guest operating system using the supplied credentials.
2023-10-17T19:51:40.231Z - debug: initiateFileTransferFromGuest error: ServerFaultCode: File /var/log/firstboot/rpmInstall.json was not found
2023-10-17T19:51:40.246Z - debug: Failed to get fileTransferInfo:ServerFaultCode: File /var/log/firstboot/rpmInstall.json was not found
2023-10-17T19:51:40.246Z - debug: Failed to get url of file in guest vm:ServerFaultCode: File /var/log/firstboot/rpmInstall.json was not found
2023-10-17T19:51:40.246Z - debug: [5]pollRpmInstallProgress:getGuestFileErr:ServerFaultCode: File /var/log/firstboot/rpmInstall.json was not found
2023-10-17T19:51:51.648Z - info: installProgress[6]: 5
2023-10-17T19:52:02.595Z - info: installProgress[7]: 51
2023-10-17T19:52:13.800Z - info: installProgress[8]: 53
2023-10-17T19:52:24.085Z - info: installProgress[9]: 55
2023-10-17T19:52:34.312Z - info: installProgress[10]: 56
2023-10-17T19:52:45.651Z - info: installProgress[11]: 56
2023-10-17T19:52:56.349Z - info: installProgress[12]: 59
2023-10-17T19:53:07.530Z - info: installProgress[13]: 66
2023-10-17T19:53:18.501Z - info: installProgress[14]: 70
2023-10-17T19:53:28.507Z - info: installProgress[15]: 74
2023-10-17T19:53:38.613Z - info: installProgress[16]: 76
2023-10-17T19:53:49.479Z - info: installProgress[17]: 79
2023-10-17T19:54:00.726Z - info: installProgress[18]: 81
2023-10-17T19:54:11.567Z - info: installProgress[19]: 82
2023-10-17T19:54:22.656Z - info: installProgress[20]: 84
2023-10-17T19:54:32.767Z - info: installProgress[21]: 84
2023-10-17T19:54:43.648Z - info: installProgress[22]: 84
2023-10-17T19:54:54.416Z - info: installProgress[23]: 84
2023-10-17T19:55:07.397Z - info: installProgress[24]: 84
2023-10-17T19:55:07.629Z - debug: Updated current session with lstActTm Tue Oct 17 2023 21:55:07 GMT+0200 (Central European Summer Time)
2023-10-17T19:55:16.399Z - info: installProgress[25]: 84
2023-10-17T19:55:27.848Z - info: installProgress[26]: 84
2023-10-17T19:55:38.544Z - info: installProgress[27]: 85
2023-10-17T19:55:49.401Z - info: installProgress[28]: 87
2023-10-17T19:56:00.331Z - info: installProgress[29]: 87
2023-10-17T19:56:10.359Z - info: installProgress[30]: 88
2023-10-17T19:56:20.454Z - error: rpmInstall error[31]: {
componentKey: 'cloudvm-install.sh',
resolution: {
localized: 'Check /var/log/firstboot/cloudvm.log',
id: 'cis.install.troubleshoot',
translatable: 'Check /var/log/firstboot/cloudvm.log'
},
problemId: null,
detail: [
{
localized: '2023-10-17T19:56:14.309Z: Failed to install vmware-imagebuilder-8.0.0.10000-10434837.x86_64.rpm',
id: 'cis.install.internal.error',
translatable: '2023-10-17T19:56:14.309Z: Failed to install vmware-imagebuilder-8.0.0.10000-10434837.x86_64.rpm'
}
]
}
2023-10-17T19:56:20.485Z - info: Cancelling the ping timer for session mgmt
2023-10-17T20:01:20.761Z - warn: User clicked on the ok button to Close Dialog
2023-10-17T20:01:20.761Z - info: Exiting from the app

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