VMware Cloud Community
pweyrosta
Contributor
Contributor
‎01-25-2009 07:32 AM

ESX 3.5 Licensing Issue

Hi,

I have an issue with Licensing.

Initially I ordered a VI STD HA Bundle for 2P each (Total of 4P) for my two ESX Servers (both have two physical processors).

Since I would like to use VMotion, I was told that I can achieve this by ordering two times an ESX Server STD to ENT Upgrade for 2P. I did that and regenerated the license file with all the keys I got.

But now when I try to switch the licensing mode from evaluation to licensing server I'm getting error messages that needed licenses are missing on VC server as well as on both ESX servers.

The license file was generated as "central"

The license server is up and running, DNS resolution is working and the license file is applied to the licensing server.

When I look at the server status, I get the following response:

-

Status

-

Flexible License Manager status on Sun 1/25/2009 16:14

http://Detecting lmgrd processes...

License server status: 27000@vim2009

License file(s) on vim2009: C:\Programme\VMware\VMware License Server\Licenses\VMware.lic:

vim2009: license server UP (MASTER) v10.8

Vendor daemon status (on vim2009):

VMWARELM: UP v10.8

Feature usage info:

Users of ESX_FULL_BACKUP: (Total of 10 licenses issued; Total of 0 licenses in use)

Users of VC_VMOTION: (Total of 4 licenses issued; Total of 0 licenses in use)

Users of VC_DAS: (Total of 10 licenses issued; Total of 0 licenses in use)

Users of VC_DRS: (Total of 4 licenses issued; Total of 0 licenses in use)

Users of PROD_VC_EXPRESS: (Total of 1 license issued; Total of 0 licenses in use)

It looks as if there is no PROD_ESX license in that file. But on the other hand I'm not sure if I should need it.

On the web page the following licenses are shown:

*

Description # Purchased # Activated # Available

*

VI3 Standard To Enterprise Edition Upgrade 2 2 0

VI3 High Availability 3 3 0

VI3 Consolidated Backup 3 3 0

VC Foundation 1 1 0

Can anybody tell me what's wrong here?

Thanks

PW

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7 Replies
heino_skov
Enthusiast
Enthusiast
‎01-25-2009 07:52 AM

Hi,

Try run the content of your license file trough the license check feature on the VMware site:

Whats the result on that?

Regards,

Heino

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pweyrosta
Contributor
Contributor
‎01-25-2009 07:58 AM

That's the result:

ERROR: No ESX Server host license(s) found.

ERROR: No VC Management Server license found.

WARNING: The number of VMware HA licenses (10) should not be higher than the number of VMotion licenses (4).

-

VALID LICENSES FOUND:

License

Count

Issued

ID

Expires

VMotion

2

25-Jan-2009

1742350

permanent

VMotion

2

25-Jan-2009

1742351

permanent

VC Foundation Management Server

1

25-Jan-2009

1742354

permanent

VMware HA

2

25-Jan-2009

1742350

permanent

VMware HA

2

25-Jan-2009

1742351

permanent

VMware HA

6

25-Jan-2009

1742352

permanent

VMware DRS

2

25-Jan-2009

1742350

permanent

VMware DRS

2

25-Jan-2009

1742351

permanent

VMware Consolidated Backup

2

25-Jan-2009

1742350

permanent

VMware Consolidated Backup

2

25-Jan-2009

1742351

permanent

VMware Consolidated Backup

6

25-Jan-2009

1742353

permanent

-

LICENSE TOTALS:

License

Count

VMotion

4

VC Foundation Management Server

1

VMware HA

10

VMware DRS

4

VMware Consolidated Backup

10

But why? In the HA Bundle there are 2 ESX STD Server Licenses. Now that I upgraded these two to Enterprise there are no ESX Server licenses at all? That doesn't make sense to me ...

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EnsignA
Hot Shot
Hot Shot
‎01-25-2009 08:20 AM

These are the possible values for the different entries in your license file(s):

  1. VMware ESX Server Starter = PROD_ESX_STARTER

  2. VMware ESX Server Standard & Virtual SMP = PROD_ESX_FULL

  3. VMware Consolidated Backup = ESX_FULL_BACKUP

  4. VirtualCenter Management Server = PROD_VC

  5. VirtualCenter Management Agent for ESX Server = VC_ESXHOST

  6. VMware VMotion = VC_VMOTION

  7. VMware HA = VC_DAS

  8. VMware DRS = VC_DRS

You license file shows you have no ESX licenses for VC Agent license for your VC server. If you gather all of your licesning info up, you could call VMware to get this straightened out.

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pweyrosta
Contributor
Contributor
‎01-25-2009 08:25 AM

So you mean that I have ordered sufficient licenses but the process of LIC file generation missed some info?

Again, I bought

VMWARE VI STD HA BUNDLE

+ VMWARE STANDARD TO ENTERPRISE 2P UPGRADE

+ VMWARE STANDARD TO ENTERPRISE 2P UPGRADE

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EnsignA
Hot Shot
Hot Shot
‎01-25-2009 08:34 AM

Basically, yes. I have had this happen before when I tried to combine licenses. I try to keep each license file separate and just stack them up in the same directory on the VC licensing server...it reads them all in. I would call VMware. There is a number to call for licensing help.

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pweyrosta
Contributor
Contributor
‎01-25-2009 08:38 AM

Yes I got that number, but did't expect too much hellp from there...

So you mean it would probably work better if I generate the license files one by one and simply stack them up in the licenses directory at the licensing server?

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EnsignA
Hot Shot
Hot Shot
‎01-25-2009 08:58 AM

In my experience that works better as I label each file as to purpose and when purchased. You might not e able to regenerate the license...sometimes once you generate them you are stuck. Try, and call them if you need help.