Customization of Virtual machine during Cloning?

[mohd1024]

Hello All,

I am trying to customize a virtual machine during cloning using the customization wizard.

the operation is aborted after 96% with the following error.

"A general system error occured: unexpected customization error"

the guest OS on the virtual machine is WinXP and I have downloaded the sysprep files and copied them to all the directories in the folder "sysprep".

I also have repaired my VC server installation, I have also uninstalled and reinstalled it again on a clean Windows 2003, and no other VMware products have been installed on that machine.

Does any body have other solution to that problem?

Thank you very much.

[masaki]

Customization during cloning?

I've read this problem can take place with corrupt templates.

Can you try cloning another vm and then deploying from this clone?

Message was edited by:

masaki

[mohd1024]

I don't want to clone a template, I want to clone VMachine->VMachine and customize the new one.

Is that possible.

Thanks

[masaki]

Yes, it's possible.

I'm only suggesting to do it with two steps and with another vm as a source to see if the problems depends on the source and to be sure the problem is about customizing the os guest.

[mohd1024]

No, I think the problem is not in the source virtual machine because I have created a new virtual machine from the begining and the same problem occured.

Thnak you

[masaki]

In which folders did you copy the sysprep files?

The main one is the 1.1 folder.

Which files did you copy there?

[mohd1024]

c:\Documents and Settings\All Users\Application Data\VMware\VMware VirtualCenter\sysprep\1.1

...\2k

...\svr2003

...\xp

I want to ask should I do something on the source machine guest operating system to enable customization or Virtual center should do that?

[masaki]

VC will do all the job for you.

It will collect your choices and change the vm with this information.

[mohd1024]

Can I see the sysprep.inf file generated by the Virtual Center?

If I can where it will be?

[masaki]

the customization specifications could be find here:

From Vi client Click on Edit and then on Customization specifications.

[masaki]

It's an xml file stored somewhere.