I have a RedHat 6.6 VM and whenever I try to take a snapshot (Manually or from a backup, in this case Symantec BackupExec 2014), the vm becomes unresponsive and eventually crashes the webserver running on it.
One error message I receive from within vCenter Server 5.5 is:
An error occurred while taking a snapshot: msg.snapshot.error-QUIESCINGERROR.
An error occurred while saving the snapshot: msg.snapshot.error-QUIESCINGERROR.
I am running Oracle Webserver 7 on this RHEL 6.6 VM.
vCenter Server 5.5.0
the VM is on VM version 10
Any help would be appreciated.
If it is a high I/O VM it may be sensitive to Quiescing and may not be a candidate for snapshotting as the file system is paused and this can crash applications within it.
If you are taking the snapshot manually in ESXi 5.x or ESXi/ESX 4.x, deselect the Quiesce guest file system option in the vSphere Client when you are taking the snapshot.
This is a known issue affecting ESXi 5.x.
To work around the issue, set the disk.EnableUUID parameter to false in the virtual_machine.vmx file.
To set the disk.EnableUUID parameter to false in the virtual_machine.vmx file:
tools.conffile, located at the
/etc/vmware-toolsdirectory, using a text editor.
tools.conffile does not exists, create an empty file by running the vi tools.conf command.
As far as Backup Exec 2014 this error usually means that the backup has a conflict with VSS providers. You should push out the remote agent again so the the Backup Exec VSS provider can be installed.