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Chipperchoi
Contributor
Contributor

Cannot get VPXD and VPXD Svcs services to start

Hello,

The vCenter appliance 6.7 went down today out of the blue. Yes, I know the version is EOL and planning on updating it after the client approves the work.

Our monitoring on it was showing that username/password was invalid so when I hopped on the vCenter appliance, it showed it was up. 

Navigated to the web GUI and was getting the following errror:

503 Service Unavailable (Failed to connect to endpoint: [N7Vmacore4Http20NamedPipeServiceSpecE:0x000056036ca28990] _serverNamespace = / action = Allow _pipeName =/var/run/vmware/vpxd-webserver-pipe)

Was still able to SSH in to the console so checked the status of the services and sure enough, vmware-vpxd and vmware-vpxd-svcs are not running. 

Tried to start them up but fails to start with: 

 

Operation not cancellable. Please wait for it to finish...
Performing start operation on service vpxd...
Error executing start on service vpxd. Details {
"detail": [
{
"translatable": "An error occurred while starting service '%(0)s'",
"localized": "An error occurred while starting service 'vpxd'",
"args": [
"vpxd"
],
"id": "install.ciscommon.service.failstart"
}
],
"problemId": null,
"componentKey": null,
"resolution": null
}
Service-control failed. Error: {
"detail": [
{
"translatable": "An error occurred while starting service '%(0)s'",
"localized": "An error occurred while starting service 'vpxd'",
"args": [
"vpxd"
],
"id": "install.ciscommon.service.failstart"
}
],
"problemId": null,
"componentKey": null,
"resolution": null

 

I have seen this before where the certificate had expired so I tried to reset the whole chain under cert manager (option 8 )and while it generates a new certificate, it fails to complete as the services will not start. 

The drives are not full, the DB is in a healthy status but the services will not start. 

Is there anything else I can check to see how I can these services to start? 

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4 Replies
scott28tt
VMware Employee
VMware Employee

As your post needs moving to the area for vCenter Server, I have reported it to the moderators.

 


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maksym007
Expert
Expert

Check disk free space on each partition. Check certificates if they are not expired. 

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Chipperchoi
Contributor
Contributor

The drives/partitions are not full as mentioned in the post. 

 

The certificate expired but the reset/renewal won't complete because it won't start the services and fails after 85%.

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RajeevVCP4
Expert
Expert

Is there external PSC or Embedded

Rajeev Chauhan
VCIX-DCV6.5/VSAN/VXRAIL
Please mark help full or correct if my answer is use full for you
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