Cannot export vLCM image if you use a custom SSL cert (Non-Microsoft)

I have had a ticket open with support for almost 6 weeks now. The issue is :

If you import a custom machine SSL cert (in my case from GoDaddy) to your vCenter, you cannot export any images (either zip, ISO or JSON) from a cluster.  It throws the following error 

This site can’t provide a secure connection sent an invalid response.


  • Try running Windows Network Diagnostics.
The only way I have been able to export images has been to create a new vCenter, let it use the self-signed certificate, then create a dummy cluster with no hosts, create an image and export it.  This works just fine.  We have a test vCenter plus a prod copy both using unique certs from GoDaddy and both experience same issues (7.02 and 7.03 versions)
Support can't seem to figure this out yet.  Can someone do me a favor please.  If you have a vCenter with a custom SSL cert, can you create a test cluster, create an image and see if it lets you export it ?  I'm just curious if this happens with anyone else.
0 Kudos
0 Replies