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Enthusiast
Enthusiast

Cannot Open VM folder in url in vCenter appliance 6.7

Hi,

I can't Open virtual Machine folder from <vCenter-Address>/Folder  url. actually it returns 500 error. My vCenter appliance version is 6.7 with build number 15129973.

Based on screenshot that I attached, I can just forward to this step, thus when I open VM folder, faced with 500 Error.

Note: It's worked on vCenter 6.5 and we can see all contents in virtual machine's folder such as *.nvram , *.vmdk , *.vmx and etc.

pastedImage_2.png

Also you can see error log as below:

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2020-01-13T13:11:19.811+03:30 info vpxd[04730] [Originator@6876 sub=HTTP server /folder req=00007f29304b6520 user="username"] Got HTTP GET request for /folder/VM?dcPath=Cloud01&dsName=STOR01

2020-01-13T13:11:19.811+03:30 info vpxd[06403] [Originator@6876 sub=vpxLro opID=req=00007f29304b6520-72] [VpxLRO] -- BEGIN lro-3515974 -- SearchIndex -- vim.SearchIndex.findByInventoryPath -- 52cfad26-7ad3-4e5b-2043-1624611f432f(52710809-3213-0d6c-0b4c-972d37b06d37)

2020-01-13T13:11:19.811+03:30 info vpxd[06403] [Originator@6876 sub=vpxLro opID=req=00007f29304b6520-72] [VpxLRO] -- FINISH lro-3515974

2020-01-13T13:11:19.814+03:30 info vpxd[05837] [Originator@6876 sub=vpxLro opID=req=00007f29304b6520-78] [VpxLRO] -- BEGIN lro-3515977 -- ServiceInstance -- vim.ServiceInstance.retrieveContent -- 52cfad26-7ad3-4e5b-2043-1624611f432f(52710809-3213-0d6c-0b4c-972d37b06d37)

2020-01-13T13:11:19.814+03:30 info vpxd[05837] [Originator@6876 sub=vpxLro opID=req=00007f29304b6520-78] [VpxLRO] -- FINISH lro-3515977

2020-01-13T13:11:19.814+03:30 info vpxd[04769] [Originator@6876 sub=vpxLro opID=req=00007f29304b6520-10] [VpxLRO] -- BEGIN session[52cfad26-7ad3-4e5b-2043-1624611f432f]521e6dcc-4dc6-303e-a3d1-0433918449b8 -- datastoreBrowser-datastore-4981 -- vim.host.DatastoreBrowser.search -- 52cfad26-7ad3-4e5b-2043-1624611f432f(52710809-3213-0d6c-0b4c-972d37b06d37)

2020-01-13T13:11:19.950+03:30 info vpxd[04769] [Originator@6876 sub=vpxLro opID=req=00007f29304b6520-10] [VpxLRO] -- FINISH session[52cfad26-7ad3-4e5b-2043-1624611f432f]521e6dcc-4dc6-303e-a3d1-0433918449b8

2020-01-13T13:11:19.954+03:30 info vpxd[04805] [Originator@6876 sub=vpxLro opID=2a15e0ea] [VpxLRO] -- BEGIN lro-3515982 -- nfcService -- vim.NfcService.fileManagement -- 52cfad26-7ad3-4e5b-2043-1624611f432f(52710809-3213-0d6c-0b4c-972d37b06d37)

2020-01-13T13:11:19.960+03:30 info vpxd[04805] [Originator@6876 sub=vpxLro opID=2a15e0ea] [VpxLRO] -- FINISH lro-3515982

2020-01-13T13:11:20.363+03:30 info vpxd[04832] [Originator@6876 sub=vpxLro opID=261383c] [VpxLRO] -- BEGIN lro-3515983 -- ServiceInstance -- vim.ServiceInstance.retrieveContent -- 52c73ce5-b7e7-aa11-0597-256845c498b3(52505850-89cb-d5d4-5992-573892659c55)

2020-01-13T13:11:20.364+03:30 info vpxd[04832] [Originator@6876 sub=vpxLro opID=261383c] [VpxLRO] -- FINISH lro-3515983

2020-01-13T13:11:20.364+03:30 warning vpxd[04807] [Originator@6876 sub=Default] [NFC ERROR] Received fileIO error 2 from server: A file error was encountered -- NfcFssrvrRead: failed to read 73728 bytes @ 0 : Error

-->

2020-01-13T13:11:20.364+03:30 error vpxd[04807] [Originator@6876 sub=HTTP server /folder] NfcFssrvr_IO returned 4, fileIOErr: 2

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Actually it should open vm folder and show some thinng like thise :

pastedImage_0.png

Whould you please help me in this regard?

Thank you in Advance

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11 Replies
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User Moderator
User Moderator

Hi,

have you tried with another browser?

ARomeo

Blog: https://www.aleadmin.it/
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Enthusiast
Enthusiast

yes,same Issue

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User Moderator
User Moderator

Hi,

well, have you tried to restart the vpxd service?

ARomeo

Blog: https://www.aleadmin.it/
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Enthusiast
Enthusiast

I already restart all services, clear browser cache , try another browser and also use SSO administrator and didn't worked.

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User Moderator
User Moderator

Hi,

Does it allow you to access the virtual machine folder directly from the host where it resides?

let's see if it's a vCenter problem or something else ...

ARomeo

Blog: https://www.aleadmin.it/
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Enthusiast
Enthusiast

It is related to vCenter specific 6.7 version. As I told we can open it in vCenter version 6.5 ....

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Enthusiast
Enthusiast

Alessandro,

I can open it in my ESXi , but vCenter

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Enthusiast
Enthusiast

Any Update...? Smiley Happy

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Contributor
Contributor

Hello Omid, were you able to find a solution? I have the same issue.

Can you tell me what you did before findind the issue? I updated VCSA to latest version (a few weeks ago).

I have two ESX hosts two NFS datastores and two iSCSI one

VCSA: 6.7.0, build 15976728

host1: VMware ESXi, 6.7.0, 14320388

host2: VMware ESXi, 6.7.0, 8169922

2020-04-29T13:26:30.588Z info vpxa[2099449] [Originator@6876 sub=Libs opID=lro-1850522-7ab0cf65] NfcNet_OptimizeSocketBuffer: Setting buffer size using RTT=0 ms BANDWIDTH=134000 bytes/ms BUFFER_SIZE=40KB

2020-04-29T13:26:30.588Z info vpxa[2099449] [Originator@6876 sub=vpxNfcServer opID=lro-1850522-7ab0cf65] Successfully initialized nfc callback for a write to the socket to be invoked on a separate thread

2020-04-29T13:26:30.588Z info vpxa[2099449] [Originator@6876 sub=vpxNfcServer opID=lro-1850522-7ab0cf65] Plugin started

2020-04-29T13:26:30.588Z info vpxa[2099449] [Originator@6876 sub=vpxLro opID=lro-1850522-7ab0cf65] [VpxLRO] -- FINISH lro-1850522

2020-04-29T13:26:30.810Z warning vpxa[2099391] [Originator@6876 sub=Libs] [NFC ERROR] NfcFileRawPread: Failed to read 2940 bytes at offset 0 from file '/vmfs/volumes/521e576f-82a8f646-d3cd-40f2e9078432/vmWinMdza': Success (@&!*@*@(msg.fileio.success)Success)

2020-04-29T13:26:30.811Z warning vpxa[2099161] [Originator@6876 sub=Libs] [NFC ERROR] NfcFssrvrSendResponse: Found an error in the nfc session: A file error was encountered (NFC_FILE_ERROR)

2020-04-29T13:26:30.811Z warning vpxa[2099161] [Originator@6876 sub=Libs] [NFC ERROR] Sending fileIO error 2: A file error was encountered -- NfcFssrvrRead: failed to read 2940 bytes @ 0 : Error

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Enthusiast
Enthusiast

Hi Imanson,

I can't find any solution yet ...

Still browsing Smiley Happy

If you find out, I would be appreciate to inform me.

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Contributor
Contributor

Hi Guys,

we have same issue since updating our vcenters from 6.7U2 up to 6.7U3f.

Does anybody opened an issue ticket for vmware to investigate this?

best regards

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