CD/DVD device unable connect

[tomanj]

my problem,

unable connect virtual machine to the local CD/DVD devices when

login user on the local machine (MS Windows OS) is another user than user with

administrators rights. Configuration: acces using vSphere client installed on MS

Windows local machine to vCenter 4.0 server. Thank You very much for

assistance and any idea.

[mlubinski]

Well is your (customer) CDrom labeled as F? If yes, then it is his CDROM (like in picture). check labels in My Computer.

[tomanj]

letter F is label of CDROM devices my local PC, is is ok.

problem with connection to CD/DVD devices is only if I am login to my local computer (MS Windows OS) as a normal user without administrators rights.By

by login as administator user is no problem.

Jiri

[mlubinski]

It looks like permissions problem (in VC) . Check to what group does this customer (or customers) belong in Virtual Center. Then check their permissions if they can mount CD

[tomanj]

Access to CD/DVD local devices from vSphere client and any virtual machine depend on local windows user name a local policy - system permission local user and local groups only.

Sincerely

Jiri