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krajamani
Contributor
Contributor

showing wrong status

Hi,

I installed 4 agents.
The agent which is in hyperic server host is working fine.
For other agents, showing always down status for all services in them.
How to solve this?

Thanks,
Rajamani
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7 Replies
Boris59
Enthusiast
Enthusiast

In most cases this happens when the clocks on the HQ server host and the
client hosts are not synchronized. You might want to check that.

HTH.

Cheers, Bjoern

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krajamani
Contributor
Contributor

Thank you so much.
There is 2 hours time diff there between hosts.

Is there any other way, without changing the clocks in the hosts,
can we solve the false status issue?

Thanks,
Rajamani
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krajamani
Contributor
Contributor

can anybody help?
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Boris59
Enthusiast
Enthusiast

Maybe causing the agent to assume a different time zone (with the offset
of 2 hours) would do the trick. But this is just a wild guess.

Cheers, Bjoern

krajamani
Contributor
Contributor

how to do this?
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krajamani
Contributor
Contributor

how can we change the time setting for agent?
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Boris59
Enthusiast
Enthusiast

I just did test what I proposed and it doesn't work. At least for me.

My idea was to make the Java runtime think the BIOS time is not the
local time of Berlin, Germany, but of Moscow, Russia. If that would have
worked the Java Runtime should now (19:00 CET, ignoring daylight saving
for a second) have printed out a GMT time of 16:00 instead of 18:00,
because when it's 19:00 in Moscow it's 16:00 in London (GMT). And you
would have had your 2 hour time shift.

BTW: Why are your clocks 2 hours off?

Cheers, Bjoern