agent in windows platform always down after startup only some seconds

[chrisxie]

hello, everyone,

could you help me to analyze the question?

I installed agent 3.1.0 in the windows XP sp2 and vmvare windows 2000 sp4.

The agent was down after startup only some seconds in both platforms.

I also tried agent 3.0, the same problem existed.

The attached files are the log files in my windows xp sp2 platform.

hope your answer.

thanks

[chrisxie]

Still no answer.

[jtravis_hyperic]

Did the agent crash, or was it simply not reporting the availability?

If you aren't getting availability, make sure the machine with your
agent on it has the correct system time. All your servers should be
running NTP to synchronize time.

-- Jon


On Aug 2, 2007, at 8:43 PM, chrisxie wrote:

> Still no answer.

[chrisxie]

First thank you for your answer! I has been waiting for the answer these days.

But the question still existed. It is agent crash.

[excowboy]

Hi,

if you trust me 😉 try out the "HQAgentServiceWrapper".
Download the zip-File attached to this posting and extract it to your HQAgent-directory on your Windows 32-Bit Platform. It contains scripts for installing/uninstalling HQAgent as a service and an alternate startscript.
Before starting HQAgent by running HQAgent.bat edit "wrapper.java.command"-line in conf/wrapper.conf and let it show to your java-command.
For more information read http://wrapper.tanukisoftware.org/doc/english/introduction.html

I'm looking forward to hear from you.

[excowboy]

Hi,

do you still got the problem with crashing agents ? Do you use a non-english Windows ?
See this page for more information and a patch:
http://jira.hyperic.com/browse/HHQ-1209

Cheers,
Mirko

[bclark_hyperic]

Not sure if you ever fixed this, but I had the same problem on my Windows servers. It turned out that I had to first set the JAVA_HOME environmental variable before getting the agent to stay running. Java doesn't set this environmental variable when it is installed.

I think this is somewhere in the Hyperic documentation, but is not in the Quick Start guide.

Brian