hypermike
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Contributor

When clicking create action with HYperic open source 3.0 v296 nothing happe

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When clicking "create action" with HYperic open source 3.0 v296 nothing happens. I dont get any dialog for creating an action after an alert is signalled and NOT acknowledged. ???
Is this ONLY for the EE hyperic ??? Im doing this from escalation schemes configurations.
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noah_hyperic
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Enthusiast
Currently supported browsers are:

Firefox 1.5, 2.0 (Linux, Windows, Mac)
IE 6 (Windows)

IE 7 should be fine as well, but hasn't been thoroughly tested.

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hypermike
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Contributor
I have cleared the browser cache and done what was mentioned in the article ,BUT this did NOt fix the create actions item. I still Dont get any dialog when clicking create actions.
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noah_hyperic
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Enthusiast
What browser are you using? If you using Internet Explorer can you please try it in Firefox?
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hypermike
Contributor
Contributor
Im using Mozilla 1.6 NOT IE Mozilla is NOT working But I did try firefox and got it to work.
Probably a bug with mozilla and hyperic. I thought after seeing the action item that I could tell
hyperic to send a request to the client to restart the process, BUT all i see is another email
option ... Any way to tell the client to restart a couple processes ???

THnaks for the hint about browsers ..
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noah_hyperic
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Enthusiast
Ahh... there we go.

Mozilla Firefox is supported, plain ol' Mozilla is not. 😞

In the Enterprise (subscription) version of Hyperic you can have an alert initiate a control action but you can't do it in the open source version.
hypermike
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Contributor
Thanks for the help. IS firefox the only browser that works with hyperic, as many of our
systems are IE based windows boxes.????
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noah_hyperic
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Enthusiast
Currently supported browsers are:

Firefox 1.5, 2.0 (Linux, Windows, Mac)
IE 6 (Windows)

IE 7 should be fine as well, but hasn't been thoroughly tested.
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