Hi,
I am trying to upgrade the agent on the HQ agent to 4.0.1 that is on the HQ server.
all the other HQ agent works OK.
This is the agent.log
2008-12-15 05:01:45,508 INFO [WrapperStartStopAppMain] [AgentConnection] 10.50.6.123:2144 -> agent:ping
2008-12-15 05:01:48,274 INFO [Thread-0] [AgentCommandsServer] Agent commands loaded
2008-12-15 05:01:48,430 INFO [Thread-0] [AgentDaemon] Agent starting up, bundle name=agent-4.0.1-EE-905
2008-12-15 05:01:48,524 INFO [Thread-0] [ProductPluginManager] agent.pdkDir=../../bundles/agent-4.0.1-EE-905/pdk
2008-12-15 05:01:48,524 INFO [Thread-0] [ProductPluginManager] agent.pdkPluginDir=../../bundles/agent-4.0.1-EE-905/pdk/plugins
2008-12-15 05:01:48,524 INFO [Thread-0] [ProductPluginManager] agent.pdkWorkDir=../../bundles/agent-4.0.1-EE-905/pdk/work
2008-12-15 05:01:48,570 INFO [Thread-0] [ProductPluginManager] Loading plugin: groovy-scripting-plugin.jar
2008-12-15 05:01:48,820 INFO [Thread-0] [ProductPluginManager] Loading plugin: system-plugin.jar
2008-12-15 05:01:48,992 INFO [Thread-0] [ProductPluginManager] Loading plugin: netservices-plugin.jar
2008-12-15 05:01:49,086 INFO [Thread-0] [MeasurementPlugin] Register TCP Socket proxy for domain: socket
2008-12-15 05:01:49,086 INFO [Thread-0] [MeasurementPlugin] Register HTTP proxy for domain: http
2008-12-15 05:01:49,086 INFO [Thread-0] [MeasurementPlugin] Register HTTP proxy for domain: url.availability
2008-12-15 05:01:49,086 INFO [Thread-0] [MeasurementPlugin] Register FTP proxy for domain: ftp
2008-12-15 05:01:49,086 INFO [Thread-0] [ProductPluginManager] Loading plugin: sqlquery-plugin.jar
2008-12-15 05:01:49,148 INFO [Thread-0] [SQLQueryMeasurementPlugin] Registered proxy for domain: sql
2008-12-15 05:01:49,148 INFO [Thread-0] [ProductPluginManager] Loading plugin: activemq-plugin.xml
2008-12-15 05:01:49,258 INFO [Thread-0] [ProductPluginManager] Loading plugin: alfresco-plugin.jar
2008-12-15 05:01:49,320 INFO [Thread-0] [ProductPluginManager] Loading plugin: apache-plugin.jar
2008-12-15 05:01:49,508 INFO [Thread-0] [ProductPluginManager] Loading plugin: bind-plugin.jar
2008-12-15 05:01:49,539 INFO [Thread-0] [ProductPluginManager] Loading plugin: coldfusion-plugin.jar
2008-12-15 05:01:49,617 INFO [Thread-0] [ProductPluginManager] Loading plugin: db2-plugin.jar
2008-12-15 05:01:49,789 INFO [Thread-0] [ProductPluginManager] Loading plugin: dotnet-plugin.jar
2008-12-15 05:01:49,867 INFO [Thread-0] [ProductPluginManager] Loading plugin: exchange-plugin.jar
2008-12-15 05:01:49,992 INFO [Thread-0] [ProductPluginManager] Loading plugin: geronimo-plugin.xml
2008-12-15 05:01:50,023 INFO [Thread-0] [ProductPluginManager] Loading plugin: glassfish-plugin.xml
2008-12-15 05:01:50,086 INFO [Thread-0] [ProductPluginManager] Loading plugin: hq-internal-plugin.xml
2008-12-15 05:01:50,101 INFO [Thread-0] [ProductPluginManager] Loading plugin: hqagent-plugin.jar
2008-12-15 05:01:50,180 INFO [Thread-0] [ProductPluginManager] Loading plugin: iis-plugin.jar
2008-12-15 05:01:50,273 INFO [Thread-0] [ProductPluginManager] Loading plugin: informix-plugin.jar
2008-12-15 05:01:50,305 INFO [Thread-0] [ProductPluginManager] Loading plugin: iplanet-plugin.jar
2008-12-15 05:01:50,586 INFO [Thread-0] [iPlanetMeasurementPlugin] Defaulting to 6.1, loading: webserv61.mib
2008-12-15 05:01:50,601 INFO [Thread-0] [ProductPluginManager] Loading plugin: jboss-plugin.jar
2008-12-15 05:01:51,117 INFO [Thread-0] [ProductPluginManager] Loading plugin: jetty-plugin.xml
2008-12-15 05:01:51,148 INFO [Thread-0] [ProductPluginManager] Loading plugin: jmx-plugin.xml
2008-12-15 05:01:51,179 INFO [Thread-0] [ProductPluginManager] Loading plugin: memcached-plugin.jar
2008-12-15 05:01:51,195 INFO [Thread-0] [ProductPluginManager] Loading plugin: mqseries-plugin.jar
2008-12-15 05:01:51,242 INFO [Thread-0] [ProductPluginManager] Loading plugin: mssql-plugin.jar
2008-12-15 05:01:51,304 INFO [Thread-0] [ProductPluginManager] Loading plugin: mysql-plugin.jar
2008-12-15 05:01:51,429 INFO [Thread-0] [ProductPluginManager] Loading plugin: nagios-plugin.jar
2008-12-15 05:01:51,476 INFO [Thread-0] [ProductPluginManager] Loading plugin: netdevice-plugin.jar
2008-12-15 05:01:51,711 INFO [Thread-0] [ProductPluginManager] Loading plugin: ntds-plugin.jar
2008-12-15 05:01:51,726 INFO [Thread-0] [ProductPluginManager] Loading plugin: ntp-plugin.jar
2008-12-15 05:01:51,757 INFO [Thread-0] [ProductPluginManager] Loading plugin: oc4j-plugin.jar
2008-12-15 05:01:51,835 INFO [Thread-0] [ProductPluginManager] Loading plugin: openldap-plugin.jar
2008-12-15 05:01:51,882 INFO [Thread-0] [ProductPluginManager] Loading plugin: oracle-plugin.jar
2008-12-15 05:01:52,101 INFO [Thread-0] [ProductPluginManager] Loading plugin: perlbal-plugin.jar
2008-12-15 05:01:52,117 INFO [Thread-0] [ProductPluginManager] Loading plugin: postfix-plugin.jar
2008-12-15 05:01:52,148 INFO [Thread-0] [ProductPluginManager] Loading plugin: postgresql-plugin.jar
2008-12-15 05:01:52,226 INFO [Thread-0] [ProductPluginManager] Loading plugin: resin-plugin.xml
2008-12-15 05:01:52,273 INFO [Thread-0] [ProductPluginManager] Loading plugin: samba-plugin.jar
2008-12-15 05:01:52,304 INFO [Thread-0] [ProductPluginManager] Loading plugin: sendmail-plugin.xml
2008-12-15 05:01:52,335 INFO [Thread-0] [ProductPluginManager] Loading plugin: servlet-plugin.jar
2008-12-15 05:01:52,507 INFO [Thread-0] [ProductPluginManager] Loading plugin: sybase-plugin.jar
2008-12-15 05:01:52,601 INFO [Thread-0] [ProductPluginManager] Loading plugin: tomcat-plugin.jar
2008-12-15 05:01:52,726 INFO [Thread-0] [ProductPluginManager] Loading plugin: vim-plugin.jar
2008-12-15 05:01:54,444 INFO [Thread-0] [ProductPluginManager] Loading plugin: vmware-plugin.jar
2008-12-15 05:01:54,663 INFO [Thread-0] [VMwareProductPlugin] Using vmcontrol library=C:\Program Files\VMware\VMware Server\vmcontrollib.dll
2008-12-15 05:01:54,663 INFO [Thread-0] [ProductPluginManager] Loading plugin: weblogic-plugin.jar
2008-12-15 05:01:56,069 INFO [Thread-0] [ProductPluginManager] Loading plugin: websphere-plugin.jar
2008-12-15 05:01:56,366 INFO [Thread-0] [ProductPluginManager] Loading plugin: xen-plugin.jar
2008-12-15 05:01:56,569 INFO [Thread-0] [ProductPluginManager] Loading plugin: zimbra-plugin.jar
2008-12-15 05:01:56,928 INFO [Thread-0] [AgentDaemon] Product Plugin Manager initalized
2008-12-15 05:01:56,928 INFO [Thread-0] [AgentCommandsServer] Registering Agent Commands Service with Agent Transport
2008-12-15 05:01:56,928 INFO [Thread-0] [AgentCommandsServer] Agent commands started up
2008-12-15 05:01:56,944 INFO [Thread-0] [AutoinventoryCommandsServer] Registering AI Commands Service with Agent Transport
2008-12-15 05:01:56,944 INFO [Thread-0] [AutoinventoryCommandsServer] Autoinventory Commands Server started up
2008-12-15 05:01:57,678 WARN [Thread-0] [CommandsServer] Agent certificate not found -- generating a new one
2008-12-15 05:01:57,678 INFO [Thread-0] [CommandsServer] Commands Server started up
2008-12-15 05:01:57,678 INFO [Thread-0] [ControlCommandsServer] Registering Control Commands Service with Agent Transport
2008-12-15 05:01:57,678 INFO [Thread-0] [ControlCommandsServer] Control Commands Server started up
2008-12-15 05:01:57,709 INFO [Thread-0] [SenderThread] Maximum metric batch size set to 500
2008-12-15 05:01:57,725 INFO [Thread-0] [TrackerThread] Event report batch size set to 100
2008-12-15 05:01:57,725 INFO [Thread-0] [MeasurementCommandsServer] Registering Measurement Commands Service with Agent Transport
2008-12-15 05:01:57,725 INFO [Thread-0] [MeasurementCommandsServer] Measurement Commands Server started up
2008-12-15 05:01:57,788 INFO [Thread-0] [RtCommandsServer] Registering Response Time Commands Service with Agent Transport
2008-12-15 05:01:57,788 INFO [Thread-0] [RtCommandsServer] Response Time Commands Server started up
2008-12-15 05:01:57,788 INFO [Thread-0] [LiveDataCommandsServer] Registering Live Data Commands Service with Agent Transport
2008-12-15 05:01:57,788 INFO [Thread-0] [LiveDataCommandsServer] Live Data Commands Server started up
2008-12-15 05:01:57,788 INFO [Thread-0] [AgentTransportLifecycleImpl] Agent is not using new transport.
2008-12-15 05:01:57,850 INFO [Thread-0] [AgentDaemon] Agent started successfully
2008-12-15 05:01:57,850 INFO [WrapperStartStopAppMain] [AgentConnection] 10.50.6.123:2144 -> agent:ping
2008-12-15 05:01:57,959 INFO [WrapperStartStopAppMain] [AgentConnection] 10.50.6.123:2144 -> bizapp:getCAMServer
2008-12-15 05:02:01,803 INFO [Thread-1] [VMwareDetector] Unable to get VMware product info
org.hyperic.sigar.vmware.VMwareException: Unexpected response from vmware-authd: 511 vmware-serverd service is not running.
at org.hyperic.sigar.vmware.VMwareServer.connect(Native Method)
at org.hyperic.hq.plugin.vmware.VMwareProductInfo.getProductInfo(VMwareProductInfo.java:73)
at org.hyperic.hq.plugin.vmware.VMwareProductInfo.getInfo(VMwareProductInfo.java:58)
at org.hyperic.hq.plugin.vmware.VMwareDetector.getProductInfo(VMwareDetector.java:165)
at org.hyperic.hq.plugin.vmware.VMwareDetector.getWin32Server(VMwareDetector.java:192)
at org.hyperic.hq.plugin.vmware.VMwareDetector.getServerResources(VMwareDetector.java:142)
at org.hyperic.hq.autoinventory.scanimpl.NullScan.scan(NullScan.java:83)
at org.hyperic.hq.autoinventory.Scanner.start(Scanner.java:196)
at org.hyperic.hq.autoinventory.ScanManager.mainRunLoop(ScanManager.java:141)
at org.hyperic.hq.autoinventory.ScanManager.access$000(ScanManager.java:41)
at org.hyperic.hq.autoinventory.ScanManager$1.run(ScanManager.java:107)
2008-12-15 05:02:02,099 INFO [Thread-1] [VMwareDetector] Unable to get VMware product info
org.hyperic.sigar.vmware.VMwareException: Unexpected response from vmware-authd: 511 vmware-serverd service is not running.
at org.hyperic.sigar.vmware.VMwareServer.connect(Native Method)
at org.hyperic.hq.plugin.vmware.VMwareProductInfo.getProductInfo(VMwareProductInfo.java:73)
at org.hyperic.hq.plugin.vmware.VMwareProductInfo.getInfo(VMwareProductInfo.java:58)
at org.hyperic.hq.plugin.vmware.VMwareDetector.getProductInfo(VMwareDetector.java:165)
at org.hyperic.hq.plugin.vmware.VMwareDetector.getWin32Server(VMwareDetector.java:192)
at org.hyperic.hq.plugin.vmware.VMwareDetector.getServerResources(VMwareDetector.java:142)
at org.hyperic.hq.autoinventory.scanimpl.NullScan.scan(NullScan.java:83)
at org.hyperic.hq.autoinventory.Scanner.start(Scanner.java:196)
at org.hyperic.hq.autoinventory.ScanManager.mainRunLoop(ScanManager.java:141)
at org.hyperic.hq.autoinventory.ScanManager.access$000(ScanManager.java:41)
at org.hyperic.hq.autoinventory.ScanManager$1.run(ScanManager.java:107)
2008-12-15 05:02:02,412 INFO [Thread-1] [VMwareDetector] Unable to get VMware product info
org.hyperic.sigar.vmware.VMwareException: Unexpected response from vmware-authd: 511 vmware-serverd service is not running.
at org.hyperic.sigar.vmware.VMwareServer.connect(Native Method)
at org.hyperic.hq.plugin.vmware.VMwareProductInfo.getProductInfo(VMwareProductInfo.java:73)
at org.hyperic.hq.plugin.vmware.VMwareProductInfo.getInfo(VMwareProductInfo.java:58)
at org.hyperic.hq.plugin.vmware.VMwareDetector.getProductInfo(VMwareDetector.java:165)
at org.hyperic.hq.plugin.vmware.VMwareDetector.getWin32Server(VMwareDetector.java:192)
at org.hyperic.hq.plugin.vmware.VMwareDetector.getServerResources(VMwareDetector.java:142)
at org.hyperic.hq.autoinventory.scanimpl.NullScan.scan(NullScan.java:83)
at org.hyperic.hq.autoinventory.Scanner.start(Scanner.java:196)
at org.hyperic.hq.autoinventory.ScanManager.mainRunLoop(ScanManager.java:141)
at org.hyperic.hq.autoinventory.ScanManager.access$000(ScanManager.java:41)
at org.hyperic.hq.autoinventory.ScanManager$1.run(ScanManager.java:107)
2008-12-15 05:02:02,724 INFO [Thread-1] [VMwareDetector] Unable to get VMware product info
org.hyperic.sigar.vmware.VMwareException: Unexpected response from vmware-authd: 511 vmware-serverd service is not running.
at org.hyperic.sigar.vmware.VMwareServer.connect(Native Method)
at org.hyperic.hq.plugin.vmware.VMwareProductInfo.getProductInfo(VMwareProductInfo.java:73)
at org.hyperic.hq.plugin.vmware.VMwareProductInfo.getInfo(VMwareProductInfo.java:58)
at org.hyperic.hq.plugin.vmware.VMwareDetector.getProductInfo(VMwareDetector.java:165)
at org.hyperic.hq.plugin.vmware.VMwareDetector.getWin32Server(VMwareDetector.java:192)
at org.hyperic.hq.plugin.vmware.VMwareDetector.getServerResources(VMwareDetector.java:142)
at org.hyperic.hq.autoinventory.scanimpl.NullScan.scan(NullScan.java:83)
at org.hyperic.hq.autoinventory.Scanner.start(Scanner.java:196)
at org.hyperic.hq.autoinventory.ScanManager.mainRunLoop(ScanManager.java:141)
at org.hyperic.hq.autoinventory.ScanManager.access$000(ScanManager.java:41)
at org.hyperic.hq.autoinventory.ScanManager$1.run(ScanManager.java:107)
2008-12-15 05:02:05,443 ERROR [Thread-1] [AutoinventoryCommandsServer] Unable to send autoinventory platform data to server, sleeping for 15 secs before retrying. Error: Unable to communicate with server -- provider not yet setup
2008-12-15 05:02:20,440 ERROR [Thread-1] [AutoinventoryCommandsServer] Unable to send autoinventory platform data to server, sleeping for 22 secs before retrying. Error: Unable to communicate with server -- provider not yet setup
2008-12-15 05:02:42,936 ERROR [Thread-1] [AutoinventoryCommandsServer] Unable to send autoinventory platform data to server, sleeping for 33 secs before retrying. Error: Unable to communicate with server -- provider not yet setup
2008-12-15 05:03:16,680 ERROR [Thread-1] [AutoinventoryCommandsServer] Unable to send autoinventory platform data to server, sleeping for 50 secs before retrying. Error: Unable to communicate with server -- provider not yet setup
-Eliran