Possible for blackout times in alert definition?

[sirtech]

I am using HQ 4.1.2 to monitor a group of servers via Hyperic agents. I have a set of alerts defined for these servers (e.g. sustained CPU usage thresholds). On some of the servers however, there are times when I know the threshold is going to be exceeded - 3am cleanup routines etc.

Is there a way to disable an alert from triggering in a certain timeframe (i.e. a blackout timeframe)? The idea being that even if the alert condition is met within that timeframe, no alert is actually triggered.

I can't find anywhere in the docs, the forum, or on Google where someone has tried to do this.

James

[admin]

HI,

This is possible in the Enterprise Edition. Either via Maintenance Windows or Follow the Sun alerting with roles. Unfortunately it's not possible with the Community Edition.

[sirtech]

Hi,

Ok, I thought that might be the case.

I did see the Follow The Sun option, in which case at certain periods in time I can send the alerts to a user that makes the email disappear, but the alert is still going to be raised in Hyperic, which is not what I want (I would still have to acknowledge the alert at some period).

I think you're talking about the scheduled downtime facility when you refer to maintenance windows? If that's the case, can scheduled downtime recur? I.e. can downtime be scheduled every day from 1am to 3am thereby causing no alerts to be raised? The docs are quite vague on this aspect (http://support.hyperic.net/display/DOC/ui-Inventory.Group.Maintenance ).

Cheers,

James

Hyperlink was including trailing bracket; removed.


Message was edited by: sirtech

[admin · Accepted solution]

Hi James,

If you don't want the alerts to appear then yes the Maintenance Window/Scheduled Downtime feature is your best option. It is only available in the Enterprise Edition

You can have reoccuring windows, however, they need to be rescheduled each day. This is a bit easier than it sounds. Using HQApi's CLI shell and cron or even the built in HQ Control Action Schedule you could set them up to reoccur.

[sirtech]

Ah, the Control Action Schedule, yes, that makes more sense on how to put this in place now.

Thanks.