VMware Cloud Community
mgermony
Contributor
Contributor

No Cisco IOS Interfaces when creating platforms via api

Hi All,

I have been working on a process to bulk load a ton of routers into hyperic (4.2, with JRE 1.6 and MySQL) via hqapi. So far I am able to get the platforms successfully defined and polling, but none of the routers show any CISCO IOS Interface platform services. IF I add a Cisco IOS platform via the gui, all of its Interfaces show up. Any ideas as to how to get all the interfaces to "auto-add".

OH, and when I try to do a platform autodiscovery for a IOS platform added via the API, I get the error below...any ideas?


Error

The page requested cannot be displayed due to some error. You can view the stack trace, For help on this issue contact Hyperic Support: - Call 1-888-4Hyperic (1-888-449-7374)

Return to the previous page, Dashboard, or Browse Resources. page.



org.hyperic.hq.agent.AgentRemoteException: Error getting scan status: java.lang.NullPointerException at org.hyperic.hq.agent.client.AgentConnection.getCommandResult(AgentConnection.java:205) at org.hyperic.hq.agent.client.AgentConnection.sendCommand(AgentConnection.java:122) at org.hyperic.hq.autoinventory.agent.client.LegacyAICommandsClientImpl.getScanStatus(LegacyAICommandsClientImpl.java:103) at org.hyperic.hq.autoinventory.server.session.AutoinventoryManagerEJBImpl.getScanStatus(AutoinventoryManagerEJBImpl.java:546) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.jboss.invocation.Invocation.performCall(Invocation.java:359) at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionContainer.java:237) at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionInterceptor.java:158) at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstanceInterceptor.java:169) at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:63) at org.hyperic.hq.application.HQApp$Snatcher.invokeNextBoth(HQApp.java:528) at org.hyperic.hq.application.HQApp$Snatcher.invokeNext(HQApp.java:601) at org.hyperic.txsnatch.TxSnatch.invoke(TxSnatch.java:71) at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:121) at org.jboss.ejb.plugins.TxInterceptorCMT.runWithTransactions(TxInterceptorCMT.java:350) at org.jboss.ejb.plugins.TxInterceptorCMT.invoke(TxInterceptorCMT.java:181) at org.hyperic.hq.application.HQApp$Snatcher.invokeNextBoth(HQApp.java:528) at org.hyperic.hq.application.HQApp$Snatcher.invokeNext(HQApp.java:601) at org.hyperic.txsnatch.TxSnatch.invoke(TxSnatch.java:71) at org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:168) at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:205) at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor.java:138) at org.jboss.ejb.SessionContainer.internalInvoke(SessionContainer.java:648) at org.jboss.ejb.Container.invoke(Container.java:960) at org.jboss.ejb.plugins.local.BaseLocalProxyFactory.invoke(BaseLocalProxyFactory.java:430) at org.jboss.ejb.plugins.local.StatelessSessionProxy.invoke(StatelessSessionProxy.java:103) at $Proxy286.getScanStatus(Unknown Source) at org.hyperic.hq.bizapp.server.session.AIBossEJBImpl.getScanStatus(AIBossEJBImpl.java:289) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.jboss.invocation.Invocation.performCall(Invocation.java:359) at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionContainer.java:237) at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionInterceptor.java:158) at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstanceInterceptor.java:169) at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:63) at org.hyperic.hq.application.HQApp$Snatcher.invokeNextBoth(HQApp.java:528) at org.hyperic.hq.application.HQApp$Snatcher.invokeNext(HQApp.java:601) at org.hyperic.txsnatch.TxSnatch.invoke(TxSnatch.java:71) at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:121) at org.jboss.ejb.plugins.TxInterceptorCMT.runWithTransactions(TxInterceptorCMT.java:350) at org.jboss.ejb.plugins.TxInterceptorCMT.invoke(TxInterceptorCMT.java:181) at org.hyperic.hq.application.HQApp$Snatcher.invokeNextBoth(HQApp.java:528) at org.hyperic.hq.application.HQApp$Snatcher.invokeNext(HQApp.java:601) at org.hyperic.txsnatch.TxSnatch.invoke(TxSnatch.java:71) at org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:168) at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:205) at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor.java:138) at org.jboss.ejb.SessionContainer.internalInvoke(SessionContainer.java:648) at org.jboss.ejb.Container.invoke(Container.java:960) at sun.reflect.GeneratedMethodAccessor502.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.jboss.mx.interceptor.ReflectedDispatcher.invoke(ReflectedDispatcher.java:155) at org.jboss.mx.server.Invocation.dispatch(Invocation.java:94) at org.jboss.mx.server.Invocation.invoke(Invocation.java:86) at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:264) at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:659) at org.jboss.invocation.local.LocalInvoker$MBeanServerAction.invoke(LocalInvoker.java:169) at org.jboss.invocation.local.LocalInvoker.invoke(LocalInvoker.java:118) at org.jboss.invocation.InvokerInterceptor.invokeLocal(InvokerInterceptor.java:209) at org.jboss.invocation.InvokerInterceptor.invoke(InvokerInterceptor.java:195) at org.hyperic.hq.application.HQApp$Snatcher.invokeNextBoth(HQApp.java:524) at org.hyperic.hq.application.HQApp$Snatcher.invokeProxyNext(HQApp.java:594) at org.hyperic.txsnatch.ProxySnatch.invoke(ProxySnatch.java:37) at org.jboss.proxy.TransactionInterceptor.invoke(TransactionInterceptor.java:61) at org.hyperic.hq.application.HQApp$Snatcher.invokeNextBoth(HQApp.java:524) at org.hyperic.hq.application.HQApp$Snatcher.invokeProxyNext(HQApp.java:594) at org.hyperic.txsnatch.ProxySnatch.invoke(ProxySnatch.java:37) at org.jboss.proxy.SecurityInterceptor.invoke(SecurityInterceptor.java:70) at org.jboss.proxy.ejb.StatelessSessionInterceptor.invoke(StatelessSessionInterceptor.java:112) at org.jboss.proxy.ClientContainer.invoke(ClientContainer.java:100) at $Proxy230.getScanStatus(Unknown Source) at org.hyperic.hq.ui.action.resource.platform.autodiscovery.PlatformAutoDiscoveryAction.loadScanState(PlatformAutoDiscoveryAction.java:248) at org.hyperic.hq.ui.action.resource.platform.autodiscovery.PlatformAutoDiscoveryAction.findAndSetResource(PlatformAutoDiscoveryAction.java:230) at org.hyperic.hq.ui.action.resource.platform.autodiscovery.PlatformAutoDiscoveryAction.newAutoDiscovery(PlatformAutoDiscoveryAction.java:113) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.apache.struts.actions.DispatchAction.dispatchMethod(DispatchAction.java:270) at org.hyperic.hq.ui.action.BaseDispatchAction.execute(BaseDispatchAction.java:103) at org.hyperic.hq.ui.action.BaseRequestProcessor.processActionPerform(BaseRequestProcessor.java:63) at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:236) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196) at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:414) at javax.servlet.http.HttpServlet.service(HttpServlet.java:690) at javax.servlet.http.HttpServlet.service(HttpServlet.java:803) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:654) at org.apache.catalina.core.ApplicationDispatcher.doInclude(ApplicationDispatcher.java:557) at org.apache.catalina.core.ApplicationDispatcher.include(ApplicationDispatcher.java:481) at org.apache.struts.tiles.UrlController.execute(UrlController.java:89) at org.apache.struts.tiles.TilesRequestProcessor.processTilesDefinition(TilesRequestProcessor.java:219) at org.apache.struts.tiles.TilesRequestProcessor.internalModuleRelativeForward(TilesRequestProcessor.java:341) at org.apache.struts.action.RequestProcessor.processForward(RequestProcessor.java:572) at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:221) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196) at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:414) at javax.servlet.http.HttpServlet.service(HttpServlet.java:690) at javax.servlet.http.HttpServlet.service(HttpServlet.java:803) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.hyperic.hq.ui.AuthenticationFilter.doFilter(AuthenticationFilter.java:167) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.hyperic.hibernate.filter.SessionFilter$1.run(SessionFilter.java:59) at org.hyperic.hq.hibernate.SessionManager.runInSessionInternal(SessionManager.java:79) at org.hyperic.hq.hibernate.SessionManager.runInSession(SessionManager.java:68) at org.hyperic.hibernate.filter.SessionFilter.doFilter(SessionFilter.java:57) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:164) at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:141) at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:90) at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:417) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.hyperic.hq.product.servlet.filter.JMXFilter.doFilter(JMXFilter.java:322) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:230) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175) at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:182) at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:84) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:157) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:262) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:844) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583) at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:446) at java.lang.Thread.run(Thread.java:619)
Reply
0 Kudos
3 Replies
excowboy
Virtuoso
Virtuoso

Hi,

I remember there was a CISCO IOS related bug a while ago:
http://communities.vmware.com/message/1923861#1923861

Not sure if the bug still exists if you use HQ API instead of the GUI.

Mirko
mgermony
Contributor
Contributor

That bug posting was from v 3.x, I am running 4.2.
Reply
0 Kudos
excowboy
Virtuoso
Virtuoso

Hi,

I know that it is an old bug and that it has been fixed. What I am trying to say is that maybe while implementing the HQ API the same mistake/bug has happened again.

Mirko