Good afternoon everyone. I'm brand new to Hyperic, and I did run through the forums looking for answers before I posted here. I tried a few of the workaround and solutions that seemed applicable to the problem I am having, including reinstalling both the agent and the server, with no luck. Basically what is happening is the famous "Error: Unable to communicate with server -- Provider Not Setup" message in the agent log file.
HQ Server is on Windows Standard 2003 SP2. Installed via the MSI, accepted all defaults except to not install the agent on this server. Used default username and password. This machine is on a VM Node.
HQ Agent is on a Windows Standard 2003 SP2, running Tomcat 5.5, again accepted all defaults during installation, except only installed agent. This is a physical windows server box.
I am at a loss to explain why these two machines can't talk to one another for Hyperic when they can communicate perfectly fine via HTTP. I have validated with our firewall guys that they are not blocking the required ports (7080, 7443, etc), and I am more or less at a loss as to where to even begin to look for the problem.
Any help would be great. Thanks.