VMware Cloud Community
teknokrat
Contributor
Contributor
‎02-01-2008 04:02 AM

Monitoring hyperic server

I have added an agent tot he server hyperic is on but it is not recognised and all I get in the log is

2008-02-01 11:29:49,122 WARN [HttpMethodBase] No credentials available for the 'null' authentication realm at localhost

any ideas why this is the case. We're using hyperic 3.2

cheers
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11 Replies
laullon
VMware Employee
VMware Employee
‎02-01-2008 09:20 AM

Can you send more info? (HQ version, SO version, etc...)
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teknokrat
Contributor
Contributor
‎02-06-2008 08:33 AM

Hyperic 3.2 both server and agent running on java 6. The OS is windows 2003 Server.
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laullon
VMware Employee
VMware Employee
‎02-06-2008 10:19 AM

you can do that:

In the agent directory, find a directory called "data" and delete it.
Then, reconfigure the agent using "hq-agente.bat start".
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VoodooZ
Contributor
Contributor
‎02-11-2008 10:19 AM

I'm having the same problem...
My hosts are linux based though.

I've been running the same setup with 3.1.1 with no problem for months and now that I upgraded this happens.

Is it because of the agent setup parameters? I used both localhost and the actual IP with not difference..

I will try the data folder trick...

Thanks,
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HugoMag
Contributor
Contributor
‎10-09-2008 11:22 AM

Hello all,

I'm having the same problem. I deleted the data folder, when to a commnad line and executed the command "hq-agent start" and finally launched again the agent but the problem remains.

Can anyone help me?
Thanks.
Best regards,
Hugo
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excowboy
Virtuoso
Virtuoso
‎10-10-2008 02:43 AM

Hi Hugo,

did you setup your agent again after you deleted the data-folder or did you specify all configuration properties in your agent.properties file ?

Does the error occur only for the local agent on the Hyperic HQ Server host or for all Agents ?

Mirko
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HugoMag
Contributor
Contributor
‎10-10-2008 04:38 AM

Hello Mirko,

I setup the agent again after deleting the data folder.
I didn't change the agent.properties file.

It's happening in all agents.

Best regards,
Hugo
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excowboy
Virtuoso
Virtuoso
‎10-10-2008 05:37 AM

Hugo,

do you have a way to rollback, run the upgrade from 3.1.1 to 3.1.4 (latest 3.1 Release) and then up to 3.2.5 ?

Mirko

Message was edited by: excowboy
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HugoMag
Contributor
Contributor
‎10-10-2008 06:04 AM

Hello Mirko,

The version that I have installed is 3.2.4. Should I upgrade directly to 3.2.5?

Best regards,
Hugo
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excowboy
Virtuoso
Virtuoso
‎10-10-2008 09:11 AM

Hi Hugo,

if I understand you correctly, you upgrade your HQ 3.1.1 installation to HQ 3.2.4, right ?
Please upgrade first to the 3.1.4 version and then to 3.2.
Regarding your problem, I think it's not so important if you use 3.2.4 or 3.2.5 but I always recommend you to use the latest stable version.

Mirko
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HugoMag
Contributor
Contributor
‎10-14-2008 01:52 AM

Hello Mirko,

Sorry, I don't think I was very clear explaining the problem I have.

I didn't upgrade from 3.1.1. I did a clean installation of HQ 3.2.4 (its the first time I use HQ).

Besides showing this next line:
WARN [HttpMethodBase] No credentials available for the 'null' authentication realm at localhost

It also keeps showing the following ones:

2008-10-13 11:10:06,036 WARN [HttpMethodBase] Recoverable exception caught but MethodRetryHandler.retryMethod() returned false, rethrowing exception
2008-10-13 11:19:51,588 WARN [HttpMethodBase] No credentials available for the 'null' authentication realm at localhost
2008-10-13 11:19:51,619 WARN [HttpMethodBase] No credentials available for the 'null' authentication realm at localhost
2008-10-13 11:19:51,619 WARN [HttpMethodBase] No credentials available for the 'null' authentication realm at localhost

Best regards,
Hugo
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