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CaptainKek
Contributor
Contributor

Hyperic Agent 5.8.1 Java crash in native lib

Hi,

I just set a new HQ installation and installed the hyperic agent (hyperic-hq-agent-x86-64-linux-5.8.1.tar.gz) on some machines. On two machines running Debian (Proxmox VE) the agent runs fine. On the other machines running Suse Enterprise Linux 10 x86_64 the JVM crashes every time. The agent version without the included JRE crashes, too. Also the 32bit version. Here's the output and the stack trace:

========================================================================================================================================

Starting HQ Agent...... running (2766).

#

# A fatal error has been detected by the Java Runtime Environment:

#

#  SIGFPE (0x8) at pc=0x00002b327c34e63f, pid=2835, tid=1074792768

#

# JRE version: Java(TM) SE Runtime Environment (7.0_40-b43) (build 1.7.0_40-b43)

# Java VM: Java HotSpot(TM) 64-Bit Server VM (24.0-b56 mixed mode linux-amd64 compressed oops)

# Problematic frame:

# C  [ld-linux-x86-64.so.2+0x863f]  do_lookup_x+0xcf

#

# Failed to write core dump. Core dumps have been disabled. To enable core dumping, try "ulimit -c unlimited" before starting Java again

#

# An error report file with more information is saved as:

# /sync/db2inst1/hyperic/hyperic-hq-agent-5.8.1/wrapper/sbin/hs_err_pid2835.log

#

# If you would like to submit a bug report, please visit:

#   http://bugreport.sun.com/bugreport/crash.jsp

# The crash happened outside the Java Virtual Machine in native code.

# See problematic frame for where to report the bug.

#

./bundles/agent-x86-64-linux-5.8.1/bin/hq-agent.sh: line 622:  2835 Aborted                 ${SETUP_IF_NO_PROVIDER_CMD}

========================================================================================================================================

Stacktrace is attached as file.

Any ideas where this error might come from?

P.S.: The same happens with agent 5.8.0. Agent 5.7.1 works as expected, so the error must have been introduced since version 5.8.

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admin
Immortal
Immortal

Hi,

A few questions:

Is attached stack trace depends to agent, that ran with JRE ?

Did you try to run agent 5.7.1 with no JRE also ?

Which java version do you have on server ?

Anyway, I recommend to review the system patches for linux-amd64 JRE (1.7.0_40-b43), maybe you're missing patch.

Good Luck

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