HQ error after hyperic-server installed

[penguin_hyperic]

Hi All,

I have just installed latest version (2.7.3) Hyperic-server and agent on Windows 2003 Server 32-bit x86 with built-in database, when I try to connect to server on port 7080 or 7443, I get HQ error saying "Error, The page requested cannot be displayed due to some error. You can hide the stack trace, Return to the previous page, Dashboard, or Browse Resources page."

This looks exactly the same as HQQ-155, see "http://jira.hyperic.com/browse/HHQ-155", I am new to Hyperic and Java, could someone please tell me how to fix this issue?

Where I can find the latest testing version of Hyperic or previous version 2.6.x which I think does not have this problem?

Thanks,
Jeff L

[admin]

Hi Jeff,

I'm not sure if this is the same error. Do you mean that you can't
even get to the log in page? Can you post the stack trace?

Charles

[penguin_hyperic]

I get the login screen, even though, there are j2ee errors showed before that login screen. Stack trace is attached below.

Thanks a lot.
Jeff L
===========
Error

The page requested cannot be displayed due to some error. You can hide the stack trace, Return to the previous page, Dashboard, or Browse Resources page.

Exception:

org.jboss.tm.JBossTransactionRolledbackException: Could not instantiate bean; CausedByException is: Could not instantiate bean; nested exception is: javax.ejb.EJBException: Could not instantiate bean; - nested throwable: (javax.ejb.EJBException: Could not instantiate bean) at org.jboss.ejb.plugins.LogInterceptor.handleException(LogInterceptor.java:267) at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:196) at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor.java:122) at org.jboss.ejb.SessionContainer.internalInvoke(SessionContainer.java:624) at org.jboss.ejb.Container.invoke(Container.java:873) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at org.jboss.mx.interceptor.ReflectedDispatcher.invoke(ReflectedDispatcher.java:141) at org.jboss.mx.server.Invocation.dispatch(Invocation.java:80) at org.jboss.mx.server.Invocation.invoke(Invocation.java:72) at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:249) at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:644) at org.jboss.invocation.local.LocalInvoker$MBeanServerAction.invoke(LocalInvoker.java:155) at org.jboss.invocation.local.LocalInvoker.invoke(LocalInvoker.java:104) at org.jboss.invocation.InvokerInterceptor.invokeLocal(InvokerInterceptor.java:179) at org.jboss.invocation.InvokerInterceptor.invoke(InvokerInterceptor.java:165) at org.jboss.proxy.TransactionInterceptor.invoke(TransactionInterceptor.java:46) at org.jboss.proxy.SecurityInterceptor.invoke(SecurityInterceptor.java:55) at org.jboss.proxy.ejb.StatelessSessionInterceptor.invoke(StatelessSessionInterceptor.java:97) at org.jboss.proxy.ClientContainer.invoke(ClientContainer.java:86) at $Proxy451.getConfig(Unknown Source) at org.hyperic.hq.ui.util.ContextUtils.usingJDBCAuthentication(ContextUtils.java:238) at org.hyperic.hq.ui.action.authentication.AuthenticateUserAction.execute(AuthenticateUserAction.java:84) at org.hyperic.hq.ui.action.BaseRequestProcessor.processActionPerform(BaseRequestProcessor.java:63) at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:236) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196) at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:432) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at javax.servlet.http.HttpServlet.service(HttpServlet.java:810) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.hyperic.hq.ui.AuthenticationFilter.doFilter(AuthenticationFilter.java:78) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:81) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.hyperic.hq.product.servlet.filter.JMXFilter.doFilter(JMXFilter.java:325) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:39) at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:153) at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:59) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:856) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:744) at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) at org.apache.tomcat.util.net.MasterSlaveWorkerThread.run(MasterSlaveWorkerThread.java:112) at java.lang.Thread.run(Unknown Source) Caused by: javax.ejb.EJBException: Could not instantiate bean at org.jboss.ejb.plugins.AbstractInstancePool.get(AbstractInstancePool.java:180) at org.jboss.ejb.plugins.EntityInstanceInterceptor.invokeHome(EntityInstanceInterceptor.java:96) at org.jboss.ejb.plugins.EntityLockInterceptor.invokeHome(EntityLockInterceptor.java:61) at org.jboss.ejb.plugins.EntityCreationInterceptor.invokeHome(EntityCreationInterceptor.java:28) at org.jboss.ejb.plugins.CallValidationInterceptor.invokeHome(CallValidationInterceptor.java:41) at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:109) at org.jboss.ejb.plugins.TxInterceptorCMT.runWithTransactions(TxInterceptorCMT.java:335) at org.jboss.ejb.plugins.TxInterceptorCMT.invokeHome(TxInterceptorCMT.java:146) at org.jboss.ejb.plugins.SecurityInterceptor.invokeHome(SecurityInterceptor.java:116) at org.jboss.ejb.plugins.LogInterceptor.invokeHome(LogInterceptor.java:121) at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invokeHome(ProxyFactoryFinderInterceptor.java:93) at org.jboss.ejb.EntityContainer.internalInvokeHome(EntityContainer.java:508) at org.jboss.ejb.Container.invoke(Container.java:894) at org.jboss.ejb.plugins.local.BaseLocalProxyFactory.invokeHome(BaseLocalProxyFactory.java:342) at org.jboss.ejb.plugins.local.LocalHomeProxy.invoke(LocalHomeProxy.java:118) at $Proxy151.findAll(Unknown Source) at org.hyperic.hq.common.server.session.ServerConfigManagerEJBImpl.getProps(ServerConfigManagerEJBImpl.java:413) at org.hyperic.hq.common.server.session.ServerConfigManagerEJBImpl.getConfig(ServerConfigManagerEJBImpl.java:131) at org.hyperic.hq.common.server.session.ServerConfigManagerEJBImpl.getConfig(ServerConfigManagerEJBImpl.java:106) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at org.jboss.invocation.Invocation.performCall(Invocation.java:345) at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionContainer.java:214) at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionInterceptor.java:185) at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstanceInterceptor.java:130) at org.jboss.webservice.server.ServiceEndpointInterceptor.invoke(ServiceEndpointInterceptor.java:51) at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:48) at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:105) at org.jboss.ejb.plugins.TxInterceptorCMT.runWithTransactions(TxInterceptorCMT.java:363) at org.jboss.ejb.plugins.TxInterceptorCMT.invoke(TxInterceptorCMT.java:166) at org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:139) at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:192) at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor.java:122) at org.jboss.ejb.SessionContainer.internalInvoke(SessionContainer.java:624) at org.jboss.ejb.Container.invoke(Container.java:873) at org.jboss.ejb.plugins.local.BaseLocalProxyFactory.invoke(BaseLocalProxyFactory.java:413) at org.jboss.ejb.plugins.local.StatelessSessionProxy.invoke(StatelessSessionProxy.java:88) at $Proxy467.getConfig(Unknown Source) at org.hyperic.hq.bizapp.server.session.ConfigBossEJBImpl.getConfig(ConfigBossEJBImpl.java:75) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at org.jboss.invocation.Invocation.performCall(Invocation.java:345) at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionContainer.java:214) at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionInterceptor.java:185) at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstanceInterceptor.java:130) at org.jboss.webservice.server.ServiceEndpointInterceptor.invoke(ServiceEndpointInterceptor.java:51) at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:48) at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:105) at org.jboss.ejb.plugins.TxInterceptorCMT.runWithTransactions(TxInterceptorCMT.java:335) at org.jboss.ejb.plugins.TxInterceptorCMT.invoke(TxInterceptorCMT.java:166) at org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:139) at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:192) ... 54 more javax.ejb.EJBException: Could not instantiate bean at org.jboss.ejb.plugins.AbstractInstancePool.get(AbstractInstancePool.java:180) at org.jboss.ejb.plugins.EntityInstanceInterceptor.invokeHome(EntityInstanceInterceptor.java:96) at org.jboss.ejb.plugins.EntityLockInterceptor.invokeHome(EntityLockInterceptor.java:61) at org.jboss.ejb.plugins.EntityCreationInterceptor.invokeHome(EntityCreationInterceptor.java:28) at org.jboss.ejb.plugins.CallValidationInterceptor.invokeHome(CallValidationInterceptor.java:41) at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:109) at org.jboss.ejb.plugins.TxInterceptorCMT.runWithTransactions(TxInterceptorCMT.java:335) at org.jboss.ejb.plugins.TxInterceptorCMT.invokeHome(TxInterceptorCMT.java:146) at org.jboss.ejb.plugins.SecurityInterceptor.invokeHome(SecurityInterceptor.java:116) at org.jboss.ejb.plugins.LogInterceptor.invokeHome(LogInterceptor.java:121) at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invokeHome(ProxyFactoryFinderInterceptor.java:93) at org.jboss.ejb.EntityContainer.internalInvokeHome(EntityContainer.java:508) at org.jboss.ejb.Container.invoke(Container.java:894) at org.jboss.ejb.plugins.local.BaseLocalProxyFactory.invokeHome(BaseLocalProxyFactory.java:342) at org.jboss.ejb.plugins.local.LocalHomeProxy.invoke(LocalHomeProxy.java:118) at $Proxy151.findAll(Unknown Source) at org.hyperic.hq.common.server.session.ServerConfigManagerEJBImpl.getProps(ServerConfigManagerEJBImpl.java:413) at org.hyperic.hq.common.server.session.ServerConfigManagerEJBImpl.getConfig(ServerConfigManagerEJBImpl.java:131) at org.hyperic.hq.common.server.session.ServerConfigManagerEJBImpl.getConfig(ServerConfigManagerEJBImpl.java:106) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at org.jboss.invocation.Invocation.performCall(Invocation.java:345) at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionContainer.java:214) at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionInterceptor.java:185) at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstanceInterceptor.java:130) at org.jboss.webservice.server.ServiceEndpointInterceptor.invoke(ServiceEndpointInterceptor.java:51) at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:48) at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:105) at org.jboss.ejb.plugins.TxInterceptorCMT.runWithTransactions(TxInterceptorCMT.java:363) at org.jboss.ejb.plugins.TxInterceptorCMT.invoke(TxInterceptorCMT.java:166) at org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:139) at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:192) at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor.java:122) at org.jboss.ejb.SessionContainer.internalInvoke(SessionContainer.java:624) at org.jboss.ejb.Container.invoke(Container.java:873) at org.jboss.ejb.plugins.local.BaseLocalProxyFactory.invoke(BaseLocalProxyFactory.java:413) at org.jboss.ejb.plugins.local.StatelessSessionProxy.invoke(StatelessSessionProxy.java:88) at $Proxy467.getConfig(Unknown Source) at org.hyperic.hq.bizapp.server.session.ConfigBossEJBImpl.getConfig(ConfigBossEJBImpl.java:75) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at org.jboss.invocation.Invocation.performCall(Invocation.java:345) at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionContainer.java:214) at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionInterceptor.java:185) at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstanceInterceptor.java:130) at org.jboss.webservice.server.ServiceEndpointInterceptor.invoke(ServiceEndpointInterceptor.java:51) at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:48) at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:105) at org.jboss.ejb.plugins.TxInterceptorCMT.runWithTransactions(TxInterceptorCMT.java:335) at org.jboss.ejb.plugins.TxInterceptorCMT.invoke(TxInterceptorCMT.java:166) at org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:139) at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:192) at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor.java:122) at org.jboss.ejb.SessionContainer.internalInvoke(SessionContainer.java:624) at org.jboss.ejb.Container.invoke(Container.java:873) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at org.jboss.mx.interceptor.ReflectedDispatcher.invoke(ReflectedDispatcher.java:141) at org.jboss.mx.server.Invocation.dispatch(Invocation.java:80) at org.jboss.mx.server.Invocation.invoke(Invocation.java:72) at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:249) at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:644) at org.jboss.invocation.local.LocalInvoker$MBeanServerAction.invoke(LocalInvoker.java:155) at org.jboss.invocation.local.LocalInvoker.invoke(LocalInvoker.java:104) at org.jboss.invocation.InvokerInterceptor.invokeLocal(InvokerInterceptor.java:179) at org.jboss.invocation.InvokerInterceptor.invoke(InvokerInterceptor.java:165) at org.jboss.proxy.TransactionInterceptor.invoke(TransactionInterceptor.java:46) at org.jboss.proxy.SecurityInterceptor.invoke(SecurityInterceptor.java:55) at org.jboss.proxy.ejb.StatelessSessionInterceptor.invoke(StatelessSessionInterceptor.java:97) at org.jboss.proxy.ClientContainer.invoke(ClientContainer.java:86) at $Proxy451.getConfig(Unknown Source) at org.hyperic.hq.ui.util.ContextUtils.usingJDBCAuthentication(ContextUtils.java:238) at org.hyperic.hq.ui.action.authentication.AuthenticateUserAction.execute(AuthenticateUserAction.java:84) at org.hyperic.hq.ui.action.BaseRequestProcessor.processActionPerform(BaseRequestProcessor.java:63) at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:236) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196) at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:432) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at javax.servlet.http.HttpServlet.service(HttpServlet.java:810) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.hyperic.hq.ui.AuthenticationFilter.doFilter(AuthenticationFilter.java:78) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:81) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.hyperic.hq.product.servlet.filter.JMXFilter.doFilter(JMXFilter.java:325) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:39) at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:153) at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:59) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:856) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:744) at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) at org.apache.tomcat.util.net.MasterSlaveWorkerThread.run(MasterSlaveWorkerThread.java:112) at java.lang.Thread.run(Unknown Source)

[admin]

Hi Jeff,

It seems like the database was not set up correctly. To confirm,
please send the entire server.log in the logs directory to
support@hyperic.com. Thanks.

Charles

[penguin_hyperic]

Hi Charles,

The server.log is incredible large(278MB), even I only installed and started hq-server several time today, I will remove it and restart hq-server again to generate a smaller log file, then send it to you.

Thanks,
Jeff

[penguin_hyperic]

Charles,

I sent you the email with complete server.log. I also installed Hyperic on linux(RH FC4 and it works perfectly there. My boss asked me to evaluate Hyperic, but he prefers to install it on Windows 2003.

Jeff

[admin]

Hi Jeff,

It appears that the server could not connect to the Postgres
instance. This seems very unusual.

2006-09-05 17:06:02,031 WARN
[org.jboss.resource.connectionmanager.JBossManagedConnectionPool]
Throwable while attempting to get a new connection: null
org.jboss.resource.JBossResourceException: Could not create
connection; - nested throwable: (org.postgresql.util.PSQLException:
Connection refused. Check that the hostname and port are correct and
that the postmaster is accepting TCP/IP connections.)

Which bundle did you install? You should have installed the Windows
bundle for Windows 2003. If you installed the noJRE bundle because
you already have a JRE on the box, you'll also need to install your
own database instance. Otherwise, you may want to reinstall to see
if there were just some glitches that caused the database not to be
set up correctly.

Charles

[penguin_hyperic]

Charles,

This is the version I downloaded and installed. Should I try the nojre version?

"hyperic-hq-installer-2.7.3-91-win32.zip 98893941 1299 i386 .zip"

[admin]

No, you should stick to the win32 version. Please try to reinstall
and look for hq-install.log if it still does not run correctly.

Charles

[penguin_hyperic]

I have stopped the command "hq-server.exe start" by ctrl-c and deleted the dirs (server-2.7.3 and agent-2.7.3), then rebooted the server and reinstall Hyperic, the result is the same.

I will try to set it up on my Windows XP PC, see if that makes any difference.

Thanks,
Jeff

[bharathi_hyperi]

hi..
it seems that u did not start the built in database. u ve to start the database after starting the server. to start the db , run the db start exe in bin folder ...
i hope it ill work...

[penguin_hyperic]

Charles,

After I run db-start.bat in bin folder before starting hq-server, the problem is gone, Hyperic is working OK now.

But I want to install hq-server as windows service, and I don't think db-start.bat can be setup as a windows service too. How do I start these two programs automatically after reboot without using autoexec.bat?

Another question, once I run "hq-server.exe start", it does not run in backgraound and give me the command prompt again, it does run in backgroud on linux. Is that normal on windows?

Thanks a lot.
Jeff

[penguin_hyperic]

Hi bharathi,

Sorry, I thought it was Charles replied me. Thanks a lot for your help.

[admin · Accepted solution]

Hi Jeff,

If you start the HQ Server using the Service Control Manager, it will start the built-in database for you. (There is a dependancy setup between the built-in database service and the HQ server service). I'll make sure that is clarified in our quick start documentation.

-Ryan

[penguin_hyperic]

Hi Ryan,

Everything is working well after I installed server/agent as windows services.

Thanks a lot to all.

Jeff

[Overloaded]

I have the same problem, but I am running the linux version. I downloaded hyperic-hq-installer-2.7.4-146-x86-linux.tgz, but it does not seem to have installed Postgres. I ran the default install.

[Overloaded]

I reinstalled everything. Postgres installed OK, but I now have the following error:

13:30:07,057 INFO [Server] Starting JBoss (MX MicroKernel)...
13:30:07,060 INFO [Server] Release ID: JBoss [Zion] 4.0.3SP1 (build: CVSTag=JBoss_4_0_3_SP1 date=200510231054)
13:30:07,064 INFO [Server] Home Dir: /home/hyperic/server-2.7.4/hq-engine
13:30:07,064 INFO [Server] Home URL: file:/home/hyperic/server-2.7.4/hq-engine/
13:30:07,067 INFO [Server] Patch URL: null
13:30:07,067 INFO [Server] Server Name: default
13:30:07,067 INFO [Server] Server Home Dir: /home/hyperic/server-2.7.4/hq-engine/server/default
13:30:07,068 INFO [Server] Server Home URL: file:/home//hyperic/server-2.7.4/hq-engine/server/default/
13:30:07,068 INFO [Server] Server Temp Dir: /home/hyperic/server-2.7.4/hq-engine/server/default/tmp
13:30:07,147 INFO [Server] Root Deployment Filename: jboss-service.xml
13:30:09,949 INFO [ServerInfo] Java version: 1.4.2_09,Sun Microsystems Inc.
13:30:09,949 INFO [ServerInfo] Java VM: Java HotSpot(TM) Server VM 1.4.2_09-b05,Sun Microsystems Inc.
13:30:09,949 INFO [ServerInfo] OS-System: Linux 2.6.17-1.2174_FC5,i386
13:30:11,740 INFO [Server] Core system initialized
13:30:11,789 ERROR [MainDeployer] Could not make local copy for file:/home/hyperic/server-2.7.4/hq-engine/server/default/conf/jboss-service.xml
java.io.IOException: No such file or directory
at java.io.UnixFileSystem.createFileExclusively(Native Method)
at java.io.File.checkAndCreate(Unknown Source)
at java.io.File.createTempFile(Unknown Source)
at org.jboss.deployment.MainDeployer.makeLocalCopy(MainDeployer.java:1149)
at org.jboss.deployment.MainDeployer.init(MainDeployer.java:822)
at org.jboss.deployment.MainDeployer.deploy(MainDeployer.java:780)
at org.jboss.deployment.MainDeployer.deploy(MainDeployer.java:753)
at org.jboss.deployment.MainDeployer.deploy(MainDeployer.java:737)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.jboss.mx.interceptor.ReflectedDispatcher.invoke(ReflectedDispatcher.java:141)
at org.jboss.mx.server.Invocation.dispatch(Invocation.java:80)
at org.jboss.mx.interceptor.AbstractInterceptor.invoke(AbstractInterceptor.java:118)
at org.jboss.mx.server.Invocation.invoke(Invocation.java:74)
at org.jboss.mx.interceptor.ModelMBeanOperationInterceptor.invoke(ModelMBeanOperationInterceptor.java:127)
at org.jboss.mx.server.Invocation.invoke(Invocation.java:74)
at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:245)
at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:644)
at org.jboss.mx.util.MBeanProxyExt.invoke(MBeanProxyExt.java:176)
at $Proxy5.deploy(Unknown Source)
at org.jboss.system.server.ServerImpl.doStart(ServerImpl.java:453)
at org.jboss.system.server.ServerImpl.start(ServerImpl.java:330)
at org.jboss.Main.boot(Main.java:187)
at org.jboss.Main$1.run(Main.java:438)
at java.lang.Thread.run(Unknown Source)
13:30:11,875 ERROR [MainDeployer] Could not initialise deployment: file:/home/hyperic/server-2.7.4/hq-engine/server/default/conf/jboss-service.xml
org.jboss.deployment.DeploymentException: Failed to find META-INF/jboss-service.xml
at org.jboss.deployment.SARDeployer.parseDocument(SARDeployer.java:580)
at org.jboss.deployment.SARDeployer.init(SARDeployer.java:164)
at org.jboss.deployment.MainDeployer.init(MainDeployer.java:843)
at org.jboss.deployment.MainDeployer.deploy(MainDeployer.java:780)
at org.jboss.deployment.MainDeployer.deploy(MainDeployer.java:753)
at org.jboss.deployment.MainDeployer.deploy(MainDeployer.java:737)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.jboss.mx.interceptor.ReflectedDispatcher.invoke(ReflectedDispatcher.java:141)
at org.jboss.mx.server.Invocation.dispatch(Invocation.java:80)
at org.jboss.mx.interceptor.AbstractInterceptor.invoke(AbstractInterceptor.java:118)
at org.jboss.mx.server.Invocation.invoke(Invocation.java:74)
at org.jboss.mx.interceptor.ModelMBeanOperationInterceptor.invoke(ModelMBeanOperationInterceptor.java:127)
at org.jboss.mx.server.Invocation.invoke(Invocation.java:74)
at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:245)
at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:644)
at org.jboss.mx.util.MBeanProxyExt.invoke(MBeanProxyExt.java:176)
at $Proxy5.deploy(Unknown Source)
at org.jboss.system.server.ServerImpl.doStart(ServerImpl.java:453)
at org.jboss.system.server.ServerImpl.start(ServerImpl.java:330)
at org.jboss.Main.boot(Main.java:187)
at org.jboss.Main$1.run(Main.java:438)
at java.lang.Thread.run(Unknown Source)
Failed to boot JBoss:
org.jboss.deployment.DeploymentException: Failed to find META-INF/jboss-service.xml
at org.jboss.deployment.SARDeployer.parseDocument(SARDeployer.java:580)
at org.jboss.deployment.SARDeployer.init(SARDeployer.java:164)
at org.jboss.deployment.MainDeployer.init(MainDeployer.java:843)
at org.jboss.deployment.MainDeployer.deploy(MainDeployer.java:780)
at org.jboss.deployment.MainDeployer.deploy(MainDeployer.java:753)
at org.jboss.deployment.MainDeployer.deploy(MainDeployer.java:737)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.jboss.mx.interceptor.ReflectedDispatcher.invoke(ReflectedDispatcher.java:141)
at org.jboss.mx.server.Invocation.dispatch(Invocation.java:80)
at org.jboss.mx.interceptor.AbstractInterceptor.invoke(AbstractInterceptor.java:118)
at org.jboss.mx.server.Invocation.invoke(Invocation.java:74)
at org.jboss.mx.interceptor.ModelMBeanOperationInterceptor.invoke(ModelMBeanOperationInterceptor.java:127)
at org.jboss.mx.server.Invocation.invoke(Invocation.java:74)
at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:245)
at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:644)
at org.jboss.mx.util.MBeanProxyExt.invoke(MBeanProxyExt.java:176)
at $Proxy5.deploy(Unknown Source)
at org.jboss.system.server.ServerImpl.doStart(ServerImpl.java:453)
at org.jboss.system.server.ServerImpl.start(ServerImpl.java:330)
at org.jboss.Main.boot(Main.java:187)
at org.jboss.Main$1.run(Main.java:438)
at java.lang.Thread.run(Unknown Source)
13:30:11,967 INFO [Server] Runtime shutdown hook called, forceHalt: true
13:30:11,968 INFO [Server] JBoss SHUTDOWN: Undeploying all packages
Shutting down
13:30:12,010 INFO [Server] Shutdown complete
Shutdown complete
Halting VM

[john_hyperic]

Are your file permissions ok? The startup process copies some files
around and it needs to have permissions to do that. Best idea is to run
the HQ Server with the same user you used to install it.

[Overloaded]

I am running with the same user used to install.

[john_hyperic]

Is your filesystem full? Do you have a
/home/hyperic/server-2.7.4/hq-engine/server/default/conf/jboss-service.xml
file? Any other reason you may have an incomplete installation?