Is anyone experiencing false alerts with Availability. (i.e - The service which is being monitoring for Availability is up and running but Hyperic is sending alerts "Service is not available")
quite often the issue is caused because of a time offset between the HQ Server and the Agent.
Check in Administration -> HQ Health, Agents tab the time offset in the last column. Usually the issue can be fixed by syncing the time by NTP in your environment.
I did see a few of these once. It was caused by the version of the plug-in in the agent being different to that in the server. Once we fixed that I haven't seen it again.
quite often the issue is caused because of a time offset between the HQ Server and the Agent.
Check in Administration -> HQ Health, Agents tab the time offset in the last column. Usually the issue can be fixed by syncing the time by NTP in your environment.
