How about restarting the agent? Or possibly shutting down the agent,
wipe out the [agent_dir]/data directory and restart.
Charles
On Mar 9, 2009, at 2:22 PM, Stanley Wong wrote:
> We installed a server on one Windows machine, and installed an agent
> on another Windows machine.
>
> We encounter "Failed handling new connection" on the agent machine
> as below.
>
> Can we fix the issue without reinstallation either server or agent?
>
> Stanley
>
> 2009-03-09 10:31:12,109 ERROR [Thread-1]
> [AutoinventoryCommandsServer] Unable to send autoinventory platform
> data to server, sleeping for 256 secs before retrying. Error:
> Unable to communicate with server -- provider not yet setup
> 2009-03-09 10:34:18,015 ERROR [Thread-0] [CommandListener] Failed
> handling new connection
> org.hyperic.hq.agent.AgentConnectionException: Error negotiating
> auth: Unrecognized SSL message, plaintext connection?
> at
> org
> .hyperic
> .hq
> .bizapp
> .agent
> .server
> .SSLConnectionListener.handleNewConn(SSLConnectionListener.java:94)
> at
> org
> .hyperic
> .hq
> .bizapp
> .agent
> .server
> .SSLConnectionListener.getNewConnection(SSLConnectionListener.java:
> 159)
> at
> org
> .hyperic
> .hq.agent.server.CommandListener.listenLoop(CommandListener.java:157)
> at org.hyperic.hq.agent.server.AgentDaemon.start(AgentDaemon.java:
> 843)
> at org.hyperic.hq.agent.server.AgentDaemon
> $RunnableAgent.run(AgentDaemon.java:925)
> at java.lang.Thread.run(Unknown Source)
