Dear all,
I'm installing the Hyperic Agent 5.8.4.2 into a CentOS 6.6 box. When I try to start the agent by hq-agent.sh start command, it gave me the following error:
[root@fbdlvmtool12 bin]# ./hq-agent.sh start
Starting HQ Agent...... running (3462).
Error: /tmp/agent.encrypt.lock is locked. can't continue.
org.hyperic.hq.agent.AgentConfigException: /tmp/agent.encrypt.lock is locked. can't continue.
at org.hyperic.hq.agent.AgentConfig.ensurePropertiesEncryption(AgentConfig.java:273)
at org.hyperic.hq.bizapp.agent.client.AgentClient.ensurePropertiesEncryption(AgentClient.java:1437)
at org.hyperic.hq.bizapp.agent.client.AgentClient.initializeAgent(AgentClient.java:1207)
at org.hyperic.hq.bizapp.agent.client.AgentClient.main(AgentClient.java:1372)
However I cannot see there is any file in the address /tmp/agent.encrypt.lock
Any suggestions how what maybe the cause and how to troubleshoot this error?
Thanks
Silvester