VMware Cloud Community
Liem87
Contributor
Contributor

Alert Center shows frequent Platform Availability alarms every 2 mins

Hi,

We have vFabric Hyperic 4.6 running on our servers. We are getting the following frequent alerts for a few of our servers.

events.PNG

I am trying to troubleshoot what is triggering these "Platform Availability" alerts because the clients are operating fine.

Here are the alert details;

alert detail.PNG

alert condition.PNG

METRIC DATA

metric data.PNG

INDICATORS

indicators1.PNG

indicators2.PNG

How do I determine what conditions are triggering these alerts? What I mean is, what rules are being broken to trigger a "Platform Availability" change?

I will continue to troubleshoot and I'm also following this similar thread: http://communities.vmware.com/message/2209353#2209353

Any advise appreciated,

Cheers,

Liem

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4 Replies
Wang99
Enthusiast
Enthusiast

The condition should be <10% , not != 0%,  I think.

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Liem87
Contributor
Contributor

I thought the defaults were as follows

def.PNG

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Liem87
Contributor
Contributor

Hi,

After investigating, it looks like ntp was not setup on my Hyperic Server and so the date/times were not synchronized across Hyperic Server and Hyperic Client agents.

I have configured NTP on the Hyperic server as follows:

<hyperic server>svcs -a | grep ntp
disabled       Feb_28   svc:/network/ntp:default
disabled       Feb_28   svc:/network/ntp4:default
<hyperic server>scp <hyperic agent>:/etc/inet/ntp.conf /etc/inet/ntp.conf
|-----------------------------------------------------------------|
| This system is for the use of authorized users only.            |
| Individuals using this computer system without authority, or in |
| excess of their authority, are subject to having all of their   |
| activities on this system monitored and recorded by system      |
| personnel.                                                      |
|                                                                 |
| In the course of monitoring individuals improperly using this   |
| system, or in the course of system maintenance, the activities  |
| of authorized users may also be monitored.                      |
|                                                                 |
| Anyone using this system expressly consents to such monitoring  |
| and is advised that if such monitoring reveals possible         |
| evidence of criminal activity, system personnel may provide the |
| evidence of such monitoring to law enforcement officials.       |
|-----------------------------------------------------------------|
Password:
ntp.conf             100% |***********************************************************************************************************|   321       00:00
<hyperic server>cat /etc/inet/ntp.conf
server <ntp source ip> prefer
enable pll auth monitor
driftfile /var/ntp/ntp.drift
statsdir /var/ntp/ntpstats/
filegen peerstats file peerstats type day enable
filegen loopstats file loopstats type day enable
filegen clockstats file clockstats type day enable
keys /etc/inet/ntp.keys
trustedkey 0
requestkey 0
controlkey 0
<hyperic server>ntpdate -u <ntp source ip>
14 Mar 14:17:36 ntpdate[1109]: step time server <ntp source ip> offset -200.973822 sec
<hyperic server>svcadm enable ntp
<hyperic server>svcs -a | grep ntp
disabled       Feb_28   svc:/network/ntp4:default
online         14:18:11 svc:/network/ntp:default
<hyperic server>date
Thu Mar 14 14:18:19 EST 2013
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Liem87
Contributor
Contributor

solved by configuring ntp on hyperic server

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