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mcyclegar
Contributor
Contributor

Agent does not start on Solaris

After successfull installation of agent and starting it it gets struct at this

./hq-agent.sh start
Starting agent
- Unable to load agent token file. Generating a new one ... Done
- Invoking agent
- Starting agent process
Agent successfully started

[ Running agent setup ]
What is the HQ server IP address: 149.79.10.27
Should Agent communications to HQ always be secure [default=no]:
What is the HQ server port [default=7080]:
- Testing insecure connection ... Success
What is your HQ login [default=hqadmin]:
What is your HQ password:
What IP should HQ use to contact the agent [default=149.79.124.218]:
What port should HQ use to contact the agent [default=2144]:
- Received temporary auth token from agent
- Registering agent with HQ


Logs on server is as follows.

2007-06-07 11:13:27,234 WARN [org.hyperic.lather.jboss.JBossLatherServlet] Execution of 'registerAgent' exceeded 300 seconds
2007-06-07 11:13:27,235 WARN [org.jboss.tm.TransactionImpl] Transaction TransactionImpl:XidImpl[FormatId=257, GlobalId=penguin/304646, BranchQual=, localId=304646] timed out. status=STATUS_ACTIVE


logs on agent is as follows

2007-06-07 11:10:46,804 ERROR [AutoinventoryCommandsServer] Unable to send autoinventory platform data to server, sleeping for 113 secs before retrying. Error: Unable to communicate with server -- provider not yet setup
2007-06-07 11:12:40,717 ERROR [AutoinventoryCommandsServer] Unable to send autoinventory platform data to server, sleeping for 170 secs before retrying. Error: Unable to communicate with server -- provider not yet setup


server is
SunOS 5.8 Generic_117350-26 sun4u sparc SUNW,UltraAX-i2
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excowboy
Virtuoso
Virtuoso

It seems that the agent can connect to the server, but the server can't connect to the agent on the specific port. Make sure that the network connection is set up properly (your hosts are two different networks) and that there ist no firewall problem.
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