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mhessick
Contributor
Contributor

AIX - New agent won't register platform

Trying to install the 4.5.1 agent...

OS: AIX 5.3

CPU: IBM P560Q

Model : 4C

Java :

./java -version
java version "1.5.0"
Java(TM) 2 Runtime Environment, Standard Edition (build pap32devifx-20071025a (SR6b))
IBM J9 VM (build 2.3, J2RE 1.5.0 IBM J9 2.3 AIX ppc-32 j9vmap3223-20071007 (JIT enabled)
J9VM - 20071004_14218_bHdSMR
JIT - 20070820_1846ifx1_r8
GC - 200708_10)
JCL - 20071025


Error :

2011-01-06 13:07:54,412 ERROR [Thread-2] [Scanner] Global error during inventory scan: org.hyperic.hq.autoinventory.AutoinventoryException: PlatformDetector not found: AIX
org.hyperic.hq.autoinventory.AutoinventoryException: PlatformDetector not found: AIX
at org.hyperic.hq.autoinventory.Scanner.detectPlatform(Scanner.java:114)
at org.hyperic.hq.autoinventory.Scanner.start(Scanner.java:156)
at org.hyperic.hq.autoinventory.ScanManager.mainRunLoop(ScanManager.java:141)
at org.hyperic.hq.autoinventory.ScanManager.access$000(ScanManager.java:41)
at org.hyperic.hq.autoinventory.ScanManager$1.run(ScanManager.java:107)
2011-01-06 13:07:54,423 WARN [Thread-2] [AutoinventoryCommandsServer] AICommandsServer: scan completed, but we could not even detect the platform, so nothing will be reported to the server. Here is some information about the error that occurred:
Severe failure: org.hyperic.hq.autoinventory.AutoinventoryException: PlatformDetector not found: AIX
org.hyperic.hq.autoinventory.AutoinventoryException: PlatformDetector not found: AIX
at org.hyperic.hq.autoinventory.Scanner.detectPlatform(Scanner.java:114)
at org.hyperic.hq.autoinventory.Scanner.start(Scanner.java:156)
at org.hyperic.hq.autoinventory.ScanManager.mainRunLoop(ScanManager.java:141)
at org.hyperic.hq.autoinventory.ScanManager.access$000(ScanManager.java:41)
at org.hyperic.hq.autoinventory.ScanManager$1.run(ScanManager.java:107)


OVERALL STATUS: completed, however a general scanning error occurred
Run time: 00:00:00

No Platform Detected!

NullScan:
* Status: unknown
* No Servers Detected


Any help appreciated.



Mike

Message was edited by: mhessick
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3 Replies
admin
Immortal
Immortal

This usually point toward an older version of the agent.properties file being loaded. To troubleshoot issue make sure the latest version is being used. there have been changes from some of the agent.props settings in certain version upgrades. That's the fist thing I'd check
mhessick
Contributor
Contributor

It's a fresh installation from this file :

hyperic-hqee-agent-4.5.1-ppc-aix.tar.gz



System has never had any hyperic agent or server installed previously, so unless what has been included in this archive is simply wrong, we need to look at something else.

Message was edited by: mhessick
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Avner_hyperic
Contributor
Contributor

I am having similair problems when running my plug-in stand alone. Is there away to specificity tell Hyperic witch agent.property file to use from the command line
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