I think he's talking about the server too, and IIRC the installation of it still wants some setup in order for it to run.
In linux this is semi-transparent. I don't remember doing it but the configuration questions were asked and got answered on installation.
In Windows OTOH, the config had to be separately invoked after the wrapper was started (installed). That was on the agent. I'd be unsurprised at a problem there as I think the server is the same.
Also would be unsurprised to see a problem from using dhcp instead of a static IP (also possible, just less likely).
Then there's Windows firewall, Zonealarm or whatever other armor plate is being used on the system ... that's actually a more likely issue.
There are reasons I don't like to work on Windows. I don't list them because there aren't enough electrons in the universe.
respectfully
BJ