VMware Cloud Community
mgsaje
Contributor
Contributor

chargeback Data Collector

Hello

I speak French so I'm sorry if I make some English mistakes.

I'm using Vcenter Chargeback and I've got a little problem to use it.

In fact, when I want to create a new hierarchy, I've got a message, that says to me the data collector isn't enabled. When I go to Settings>data collectors, I can't see any data collector in the list. I choosed to install it with chargeback, so I don't understand why I haven't got any data collector in this view ...

Can somebody help me ?

Thanks

Reply
0 Kudos
9 Replies
HemanthPannem
VMware Employee
VMware Employee

Hi

Do you see the data collector service under installed services? Was there any installer issue?

You could install additional data collector by downloading from UI and point to the same Chargeback database.

Regards,

Hemanth

From: Communities emailer <communities-emailer@vmware.com<mailto:communities-emailer@vmware.com>>

Reply-To: Communities emailer <communities-emailer@vmware.com<mailto:communities-emailer@vmware.com>>

Date: Fri, 30 Sep 2011 01:05:22 -0700

To: "VMware Inc." <hpannem@vmware.com<mailto:hpannem@vmware.com>>

Subject: New message: "chargeback Data Collector"

VMware Communities<http://communities.vmware.com/index.jspa>

chargeback Data Collector

created by mgsaje<http://communities.vmware.com/people/mgsaje> in VMware vCenter Chargeback - View the full discussion<http://communities.vmware.com/message/1837900#1837900

mgsaje
Contributor
Contributor

How do I process to see the installed services ?

Reply
0 Kudos
mgsaje
Contributor
Contributor

there was a installer issue. I choosed "install a data collector",  but nothing happenned.

I tried to dowload it with tools>download data  collector but I've got the same view at the end..

Reply
0 Kudos
amitvm4561
Contributor
Contributor

By default The installer for the data collector is bundled with the application and can be downloaded from the vCenter Chargeback application.

1 Log in to the vCenter Chargeback application.

2 Click Tools on the top-right corner of the page.

3 Select the relevant data collector download option from the Tools menu.

If you go to the Windows Services(services.msc from Start>Run), do you see the various Data Collector Services like Embedded,Cloud Data Collector..etc?

I also see that the Last Synchronize Time is dating too old. Basically hinting that the Service is not initialized.

Since these collectors internally trigger API calls within Chargeback, and you mentioned you had issues during the install,I would suggest a clean install again on a fresh Windows machine(preferably), just to make sure every component within Chargeback talks to each other.

My two cents,

Amit

Reply
0 Kudos
HemanthPannem
VMware Employee
VMware Employee

>> there was a installer issue. I choosed "install a data collector",  but nothing happenned.

Could you let us know what was the issue? What error you saw while installing? Installer log files would also help here.

Reply
0 Kudos
mgsaje
Contributor
Contributor

on "services.msc", I tried to start the data collector, but I had this message

Reply
0 Kudos
mgsaje
Contributor
Contributor

here are my logs.

Reply
0 Kudos
mgsaje
Contributor
Contributor

all is okay. I called the vmware assistance and I simplely forget to install the Vmware tools..

Reply
0 Kudos
amitvm4561
Contributor
Contributor

Good to hear that mgsaje<http://communities.vmware.com/people/mgsaje> Smiley Happy

>Amit<

Reply
0 Kudos