Naineyess
Enthusiast
Enthusiast

VCB Reports with Service Now?

I'm integrating VCB with the third party Service Now. The Chargeback's Usage/Cost reports should be supplied to the tool. Service Now tool would like to know where does the Report's content (X,Y axis) are stored and in what format. I'm aware that these should reside in the Chargeback's database instance (MSQL) in this case).

Precise question is, how to extract these? What info from the DB to be given to Service Now while configuring?

Thanks!

2 Replies
dprabhakaran
Enthusiast
Enthusiast

Naineyess,

  The best way to integrate Chargeback with third party software is through APIs or SDK or Chargeback-vCO plugin. Please note that the chargeback reports are not readily available in database!

Thanks

Diwakar

Naineyess
Enthusiast
Enthusiast


Thanks Diwakar,

But how will this API/SDK/vCO plugin will help us to get reports to third party tools like Service Now . . ??

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