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kac2
Expert
Expert

Unable to Set a Pricing Model to a Billing Policy

I am just finishing up doing a clean install of Chargeback. I'm configuring everything for the first time. When I go to my Pricing model that I created (or any Pricing model for that matter) and I click on edit, and go to the Billing Policy tab, I choose the Billing policy to associate to it, but the "Set" button is completely grayed out.

If I click save, and go back into it, the Billing Policy type is back at "--- Select a Billing Policy ---".

Does anyone know why the "Set" button is grayed out on both the Billing Policy and Base Rates tab??

Screen Shot 2013-01-23 at 4.15.01 PM.png

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pmasrani
Enthusiast
Enthusiast

Hi,

This is a known UI issue ('Set' button being disabled). However, once you click 'Save', the selected billing policy and the base rates do get reflected in the backend. You can use the 'Save' button for getting the changes reflected or use 'Update for the effective period' option, to use the 'Set' button.

Let me know if this does not help or you see any more issues.

Thanks,

Piyush

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