VMware Cloud Community
vogtmatt
Enthusiast
Enthusiast

Storage Synchronization Failed

Seeing other people have the failed state, but they seem to be different errors.

I've tried re-installing the collector, installing the standalone connector, changing the vcenter host from fqdn to ip address, restarting the Profile-driven storage service on the vCenter Server.

My setup:

vCenter Server 5.0 623373

Chargeback: 2.0.1 643764

Would appreciate any help. Thanks!

Matt

Excerpt Errors from vCenterDC.log

[(4) StorageSyncJob on VC 580] :: 2012-08-21 14:14:55,142  INFO sps.SpsConnectAnchor 3922: ConnectAnchor: Endpoint URL for SpsBinding = https://10.10.10.60/sps/sdk 
[(4) StorageSyncJob on VC 580] :: 2012-08-21 14:14:55,180  INFO sps.SpsConnectAnchor 3960: SPS Service has no service instance. 
[(4) StorageSyncJob on VC 580] :: 2012-08-21 14:14:55,181  INFO sps.SpsConnectAnchor 3961: SPS Service has no service content. 
[(4) StorageSyncJob on VC 580] :: 2012-08-21 14:14:55,181  WARN sps.ExtensionConnectAnchor 3961: ConnectAnchor: Failed to create Service Content 
[(4) StorageSyncJob on VC 580] :: 2012-08-21 14:14:55,181  INFO sps.SpsConnectAnchor 3961: SPS ConnectAnchor: Server info: 
[(4) StorageSyncJob on VC 580] :: 2012-08-21 14:14:55,181  INFO sps.SpsConnectAnchor 3961: -------------------------------------------- 
[(4) StorageSyncJob on VC 580] :: 2012-08-21 14:14:55,181  INFO sps.SpsConnectAnchor 3961: URL: https://10.10.10.60/sps/sdk 
[(4) StorageSyncJob on VC 580] :: 2012-08-21 14:14:55,182  INFO sps.SpsConnectAnchor 3962: Hostname: 10.10.10.60 
[(4) StorageSyncJob on VC 580] :: 2012-08-21 14:14:55,182  INFO sps.SpsConnectAnchor 3962: Port: -1 
[(4) StorageSyncJob on VC 580] :: 2012-08-21 14:14:55,182  INFO sps.SpsConnectAnchor 3962: -------------------------------------------- 
[(4) StorageSyncJob on VC 580] :: 2012-08-21 14:14:55,182  INFO sps.SpsConnectAnchor 3962: Setting VC Session cookie in header... 
[(4) StorageSyncJob on VC 580] :: 2012-08-21 14:14:55,182  INFO sps.SpsConnectAnchor 3962: Service context name: InternalSpsService1345583695178_3 
[DC HeartBeat] :: 2012-08-21 14:14:55,219  INFO DataCollectorState 3999: Update DC 2 with 5 sync jobs 
[(4) StorageSyncJob on VC 580] :: 2012-08-21 14:14:56,212  INFO service.PropertyCollectorAdapterImpl 4992: To stopUpdateThread 
[(4) StorageSyncJob on VC 580] :: 2012-08-21 14:15:06,904 ERROR client.Call 5684: Exception: 
java.lang.RuntimeException: java.lang.ClassNotFoundException: com.vmware.vim.VirtualE1000e
at com.vmware.vim.VimBindingStub$DynamicTypeMapping.initTypeMap(VimBindingStub.java:23687)
at com.vmware.vim.VimBindingStub$DynamicTypeMapping.getDeserializer(VimBindingStub.java:23700)
at org.apache.axis.encoding.TypeMappingDelegate.getDeserializer(TypeMappingDelegate.java:108)
at org.apache.axis.encoding.TypeMappingDelegate.getDeserializer(TypeMappingDelegate.java:102)
at org.apache.axis.encoding.DeserializationContext.getDeserializer(DeserializationContext.java:457)
at org.apache.axis.encoding.DeserializationContext.getDeserializerForType(DeserializationContext.java:547)
at org.apache.axis.encoding.ser.ArrayDeserializer.onStartChild(ArrayDeserializer.java:429)
at org.apache.axis.encoding.DeserializationContext.startElement(DeserializationContext.java:1035)
at org.apache.axis.message.SAX2EventRecorder.replay(SAX2EventRecorder.java:165)
at org.apache.axis.message.MessageElement.publishToHandler(MessageElement.java:1141)
at org.apache.axis.message.RPCElement.deserialize(RPCElement.java:236)
at org.apache.axis.message.RPCElement.getParams(RPCElement.java:384)
at org.apache.axis.client.Call.invoke(Call.java:2467)
at org.apache.axis.client.Call.invoke(Call.java:2366)
at org.apache.axis.client.Call.invoke(Call.java:1812)
at com.vmware.vim.VimBindingStub.retrieveProperties(VimBindingStub.java:23864)
at com.vmware.vim.service.PropertyCollectorAdapterImpl.retrieveProperties(PropertyCollectorAdapterImpl.java:377)
at com.vmware.sdk.toolkit.view.ViewBaseImpl.retrieveView(ViewBaseImpl.java:231)
at com.vmware.vim.vcenter.datacollector.job.storage.AbstractVCenterInfoCollector.collectFromVCenterServer(AbstractVCenterInfoCollector.java:147)
at com.vmware.vim.vcenter.datacollector.job.storage.AbstractVCenterInfoCollector.collect(AbstractVCenterInfoCollector.java:89)
at com.vmware.vim.vcenter.datacollector.job.storage.Accumulator.collectAndStore(Accumulator.java:92)
at com.vmware.vim.vcenter.datacollector.job.storage.AbstractEntityInfoAccumulator.collectEntityListAndStore(AbstractEntityInfoAccumulator.java:170)
at com.vmware.vim.vcenter.datacollector.job.storage.AbstractEntityInfoAccumulator.collectAndStore(AbstractEntityInfoAccumulator.java:143)
at com.vmware.vim.vcenter.datacollector.job.storage.Accumulator.accumulate(Accumulator.java:67)
at com.vmware.vim.vcenter.datacollector.job.storage.StorageSyncJob.run(StorageSyncJob.java:58)
Caused by: java.lang.ClassNotFoundException: com.vmware.vim.VirtualE1000e
at java.net.URLClassLoader$1.run(URLClassLoader.java:200)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(URLClassLoader.java:188)
at java.lang.ClassLoader.loadClass(ClassLoader.java:307)
at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:301)
at java.lang.ClassLoader.loadClass(ClassLoader.java:252)
at java.lang.ClassLoader.loadClassInternal(ClassLoader.java:320)
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forName(Class.java:169)
at com.vmware.vim.VimBindingStub$DynamicTypeMapping.initTypeMap(VimBindingStub.java:23667)
... 24 more
[(4) StorageSyncJob on VC 580] :: 2012-08-21 14:15:06,904 ERROR client.Call 5684: Exception: 
java.lang.RuntimeException: java.lang.ClassNotFoundException: com.vmware.vim.VirtualE1000e
at com.vmware.vim.VimBindingStub$DynamicTypeMapping.initTypeMap(VimBindingStub.java:23687)
at com.vmware.vim.VimBindingStub$DynamicTypeMapping.getDeserializer(VimBindingStub.java:23700)
at org.apache.axis.encoding.TypeMappingDelegate.getDeserializer(TypeMappingDelegate.java:108)
at org.apache.axis.encoding.TypeMappingDelegate.getDeserializer(TypeMappingDelegate.java:102)
at org.apache.axis.encoding.DeserializationContext.getDeserializer(DeserializationContext.java:457)
at org.apache.axis.encoding.DeserializationContext.getDeserializerForType(DeserializationContext.java:547)
at org.apache.axis.encoding.ser.ArrayDeserializer.onStartChild(ArrayDeserializer.java:429)
at org.apache.axis.encoding.DeserializationContext.startElement(DeserializationContext.java:1035)
at org.apache.axis.message.SAX2EventRecorder.replay(SAX2EventRecorder.java:165)
at org.apache.axis.message.MessageElement.publishToHandler(MessageElement.java:1141)
at org.apache.axis.message.RPCElement.deserialize(RPCElement.java:236)
at org.apache.axis.message.RPCElement.getParams(RPCElement.java:384)
at org.apache.axis.client.Call.invoke(Call.java:2467)
at org.apache.axis.client.Call.invoke(Call.java:2366)
at org.apache.axis.client.Call.invoke(Call.java:1812)
at com.vmware.vim.VimBindingStub.retrieveProperties(VimBindingStub.java:23864)
at com.vmware.vim.service.PropertyCollectorAdapterImpl.retrieveProperties(PropertyCollectorAdapterImpl.java:377)
at com.vmware.sdk.toolkit.view.ViewBaseImpl.retrieveView(ViewBaseImpl.java:231)
at com.vmware.vim.vcenter.datacollector.job.storage.AbstractVCenterInfoCollector.collectFromVCenterServer(AbstractVCenterInfoCollector.java:147)
at com.vmware.vim.vcenter.datacollector.job.storage.AbstractVCenterInfoCollector.collect(AbstractVCenterInfoCollector.java:89)
at com.vmware.vim.vcenter.datacollector.job.storage.Accumulator.collectAndStore(Accumulator.java:92)
at com.vmware.vim.vcenter.datacollector.job.storage.AbstractEntityInfoAccumulator.collectEntityListAndStore(AbstractEntityInfoAccumulator.java:170)
at com.vmware.vim.vcenter.datacollector.job.storage.AbstractEntityInfoAccumulator.collectAndStore(AbstractEntityInfoAccumulator.java:143)
at com.vmware.vim.vcenter.datacollector.job.storage.Accumulator.accumulate(Accumulator.java:67)
at com.vmware.vim.vcenter.datacollector.job.storage.StorageSyncJob.run(StorageSyncJob.java:58)
Caused by: java.lang.ClassNotFoundException: com.vmware.vim.VirtualE1000e
at java.net.URLClassLoader$1.run(URLClassLoader.java:200)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(URLClassLoader.java:188)
at java.lang.ClassLoader.loadClass(ClassLoader.java:307)
at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:301)
at java.lang.ClassLoader.loadClass(ClassLoader.java:252)
at java.lang.ClassLoader.loadClassInternal(ClassLoader.java:320)
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forName(Class.java:169)
at com.vmware.vim.VimBindingStub$DynamicTypeMapping.initTypeMap(VimBindingStub.java:23667)
... 24 more
[(4) StorageSyncJob on VC 580] :: 2012-08-21 14:15:06,908  INFO service.PropertyCollectorAdapterImpl 5688: To stopUpdateThread 
[(4) StorageSyncJob on VC 580] :: 2012-08-21 14:15:07,471 ERROR storage.StorageSyncJob 6251: java.lang.RuntimeException: java.lang.ClassNotFoundException: com.vmware.vim.VirtualE1000e 
com.vmware.core.UnknownRemoteException: java.lang.RuntimeException: java.lang.ClassNotFoundException: com.vmware.vim.VirtualE1000e
at com.vmware.vim.service.PropertyCollectorAdapterImpl.retrieveProperties(PropertyCollectorAdapterImpl.java:397)
at com.vmware.sdk.toolkit.view.ViewBaseImpl.retrieveView(ViewBaseImpl.java:231)
at com.vmware.vim.vcenter.datacollector.job.storage.AbstractVCenterInfoCollector.collectFromVCenterServer(AbstractVCenterInfoCollector.java:147)
at com.vmware.vim.vcenter.datacollector.job.storage.AbstractVCenterInfoCollector.collect(AbstractVCenterInfoCollector.java:89)
at com.vmware.vim.vcenter.datacollector.job.storage.Accumulator.collectAndStore(Accumulator.java:92)
at com.vmware.vim.vcenter.datacollector.job.storage.AbstractEntityInfoAccumulator.collectEntityListAndStore(AbstractEntityInfoAccumulator.java:170)
at com.vmware.vim.vcenter.datacollector.job.storage.AbstractEntityInfoAccumulator.collectAndStore(AbstractEntityInfoAccumulator.java:143)
at com.vmware.vim.vcenter.datacollector.job.storage.Accumulator.accumulate(Accumulator.java:67)
at com.vmware.vim.vcenter.datacollector.job.storage.StorageSyncJob.run(StorageSyncJob.java:58)
Caused by: java.lang.RuntimeException: java.lang.ClassNotFoundException: com.vmware.vim.VirtualE1000e
at org.apache.axis.AxisFault.makeFault(AxisFault.java:101)
at org.apache.axis.client.Call.invoke(Call.java:2470)
at org.apache.axis.client.Call.invoke(Call.java:2366)
at org.apache.axis.client.Call.invoke(Call.java:1812)
at com.vmware.vim.VimBindingStub.retrieveProperties(VimBindingStub.java:23864)
at com.vmware.vim.service.PropertyCollectorAdapterImpl.retrieveProperties(PropertyCollectorAdapterImpl.java:377)
... 8 more
Caused by: java.lang.RuntimeException: java.lang.ClassNotFoundException: com.vmware.vim.VirtualE1000e
at com.vmware.vim.VimBindingStub$DynamicTypeMapping.initTypeMap(VimBindingStub.java:23687)
at com.vmware.vim.VimBindingStub$DynamicTypeMapping.getDeserializer(VimBindingStub.java:23700)
at org.apache.axis.encoding.TypeMappingDelegate.getDeserializer(TypeMappingDelegate.java:108)
at org.apache.axis.encoding.TypeMappingDelegate.getDeserializer(TypeMappingDelegate.java:102)
at org.apache.axis.encoding.DeserializationContext.getDeserializer(DeserializationContext.java:457)
at org.apache.axis.encoding.DeserializationContext.getDeserializerForType(DeserializationContext.java:547)
at org.apache.axis.encoding.ser.ArrayDeserializer.onStartChild(ArrayDeserializer.java:429)
at org.apache.axis.encoding.DeserializationContext.startElement(DeserializationContext.java:1035)
at org.apache.axis.message.SAX2EventRecorder.replay(SAX2EventRecorder.java:165)
at org.apache.axis.message.MessageElement.publishToHandler(MessageElement.java:1141)
at org.apache.axis.message.RPCElement.deserialize(RPCElement.java:236)
at org.apache.axis.message.RPCElement.getParams(RPCElement.java:384)
at org.apache.axis.client.Call.invoke(Call.java:2467)
... 12 more
Caused by: java.lang.ClassNotFoundException: com.vmware.vim.VirtualE1000e
at java.net.URLClassLoader$1.run(URLClassLoader.java:200)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(URLClassLoader.java:188)
at java.lang.ClassLoader.loadClass(ClassLoader.java:307)
at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:301)
at java.lang.ClassLoader.loadClass(ClassLoader.java:252)
at java.lang.ClassLoader.loadClassInternal(ClassLoader.java:320)
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forName(Class.java:169)
at com.vmware.vim.VimBindingStub$DynamicTypeMapping.initTypeMap(VimBindingStub.java:23667)
... 24 more
[(4) StorageSyncJob on VC 580] :: 2012-08-21 14:15:07,483  INFO job.SyncJob 6263:  Job 4 Failed 
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4 Replies
IamTHEvilONE
Immortal
Immortal

If you haven't done so already, please file a support request for this.

I think I have seen it once before, but it would be best to have a technician look at it.

Best Regards,

Jon Hemming

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HemanthPannem
VMware Employee
VMware Employee

Hi,

This is fixed in the newest release of Chargeback. (2.5). Please upgrade to this version, if possible.

Regards,

Hemanth

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IamTHEvilONE
Immortal
Immortal

Just making sure to mention.

You're on vCenter 5.0 u1, build 623373, which means you also would need to upgrade to vCenter 5.0 u1b before upgrading Chargeback to 2.5 (per the release notes of Chargeback).

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markartinf
Contributor
Contributor

This reply fixed the issue for me.

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