hi,
i have some problem with vcenter chargeback manager.
installed chargeback manager and add vcenter server. its looks like fine but default datacollector " Storage Synchronization" failed.
here is the error log, searched 2 days but i cant find anything. where is the problem ?
thank you
Storage Synchronization job FAILS in the Chargeback Manager datacollector... what could be the reason,, please guide if anyone is aware of this issue
Can you provide the Chargeback Server and vCenter DataCollector logs?
Also, what is the exact build number of Chargeback and the version of vCenter to which the Data Collector is attached to?
So, based on the versions of vCenter and the issues described ... can you check to see if there is a high memory consumption on the vCenter server?
If possible, can you restart the vCenter server and see if the storage sync completes at least 1 time?
vcenter server have a 8gb ram and memory consumption below %40.
restarted vcenter server but no changes. storage sync fails again.
I see the following exception in the logs. It seems its coming while collecting profiles. Could you restart 'VMware vSphere Profile-Driven Storage service' and check?
Regards,
Hemanth
:: 2012-07-04 09:39:29,968 ERROR storage.StorageSyncJob 0008: java.io.UnsupportedEncodingException: PLAIN
org.apache.axis2.AxisFault: java.io.UnsupportedEncodingException: PLAIN
at org.apache.axis2.AxisFault.makeFault(AxisFault.java:430)
at org.apache.axis2.transport.TransportUtils.createSOAPMessage(TransportUtils.java:123)
at org.apache.axis2.transport.TransportUtils.createSOAPMessage(TransportUtils.java:67)
at org.apache.axis2.description.OutInAxisOperationClient.handleResponse(OutInAxisOperation.java:354)
at org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:417)
at org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:229)
at org.apache.axis2.client.OperationClient.execute(OperationClient.java:165)
at com.vmware.vc.sps.InternalSpsServiceStub.queryCapability(Unknown Source)
at com.vmware.vim.vcenter.datacollector.job.storage.StorageCapabilityInfoCollector.collectCbStorageCapabilities(StorageCapabilityInfoCollector.java:69)
at com.vmware.vim.vcenter.datacollector.job.storage.StorageCapabilityInfoCollector.collect(StorageCapabilityInfoCollector.java:51)
at com.vmware.vim.vcenter.datacollector.job.storage.Accumulator.collectAndStore(Accumulator.java:92)
at com.vmware.vim.vcenter.datacollector.job.storage.Accumulator.accumulate(Accumulator.java:67)
at com.vmware.vim.vcenter.datacollector.job.storage.StorageSyncJob.run(StorageSyncJob.java:58)
Caused by: javax.xml.stream.XMLStreamException: java.io.UnsupportedEncodingException: PLAIN
at com.sun.org.apache.xerces.internal.impl.XMLStreamReaderImpl.setInputSource(XMLStreamReaderImpl.java:217)
at com.sun.org.apache.xerces.internal.impl.XMLStreamReaderImpl.(InputStreamReader.java:83)
at com.sun.org.apache.xerces.internal.impl.XMLEntityManager.createReader(XMLEntityManager.java:2424)
at com.sun.org.apache.xerces.internal.impl.XMLEntityManager.setupCurrentEntity(XMLEntityManager.java:843)
at com.sun.org.apache.xerces.internal.impl.XMLEntityManager.startEntity(XMLEntityManager.java:1315)
at com.sun.org.apache.xerces.internal.impl.XMLEntityManager.startDocumentEntity(XMLEntityManager.java:1267)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl.setInputSource(XMLDocumentScannerImpl.java:281)
at com.sun.org.apache.xerces.internal.impl.XMLStreamReaderImpl.setInputSource(XMLStreamReaderImpl.java:204)
... 25 more