VMware Cloud Community
grzegorzh
Contributor
Contributor
‎08-07-2012 12:56 AM

Chargeback DataCollector-Embedded fails

Hello,

I can not figure this one out. Storage Synchronization job on DataCollector-Embedded fails to complete even once since installation. I am new to vCenter/vCloud so please keep that in mind. here is an excerpt from vCenterDC_Errors. I would like to get your feedback about java.io.UnsupportedEncodingException: PLAIN error, I can attach other log files if requested.  Thanks for helping out.

[(4) StorageSyncJob on VC 502] :: 2012-08-03 14:57:37,970 ERROR storage.StorageSyncJob 0223: java.io.UnsupportedEncodingException: PLAIN 
org.apache.axis2.AxisFault: java.io.UnsupportedEncodingException: PLAIN
at org.apache.axis2.AxisFault.makeFault(AxisFault.java:430)
at org.apache.axis2.transport.TransportUtils.createSOAPMessage(TransportUtils.java:123)
at org.apache.axis2.transport.TransportUtils.createSOAPMessage(TransportUtils.java:67)
at org.apache.axis2.description.OutInAxisOperationClient.handleResponse(OutInAxisOperation.java:354)
at org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:417)
at org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:229)
at org.apache.axis2.client.OperationClient.execute(OperationClient.java:165)
at com.vmware.vc.sps.InternalSpsServiceStub.queryCapability(Unknown Source)
at com.vmware.vim.vcenter.datacollector.job.storage.StorageCapabilityInfoCollector.collectCbStorageCapabilities(StorageCapabilityInfoCollector.java:69)
at com.vmware.vim.vcenter.datacollector.job.storage.StorageCapabilityInfoCollector.collect(StorageCapabilityInfoCollector.java:51)
at com.vmware.vim.vcenter.datacollector.job.storage.Accumulator.collectAndStore(Accumulator.java:92)
at com.vmware.vim.vcenter.datacollector.job.storage.Accumulator.accumulate(Accumulator.java:67)
at com.vmware.vim.vcenter.datacollector.job.storage.StorageSyncJob.run(StorageSyncJob.java:58)
Caused by: javax.xml.stream.XMLStreamException: java.io.UnsupportedEncodingException: PLAIN
at com.sun.org.apache.xerces.internal.impl.XMLStreamReaderImpl.setInputSource(XMLStreamReaderImpl.java:217)
at com.sun.org.apache.xerces.internal.impl.XMLStreamReaderImpl.<init>(XMLStreamReaderImpl.java:189)
at com.sun.xml.internal.stream.XMLInputFactoryImpl.getXMLStreamReaderImpl(XMLInputFactoryImpl.java:279)
at com.sun.xml.internal.stream.XMLInputFactoryImpl.createXMLStreamReader(XMLInputFactoryImpl.java:157)
at org.apache.axiom.util.stax.wrapper.XMLInputFactoryWrapper.createXMLStreamReader(XMLInputFactoryWrapper.java:95)
at org.apache.axiom.util.stax.wrapper.WrappingXMLInputFactory.createXMLStreamReader(WrappingXMLInputFactory.java:116)
at org.apache.axiom.util.stax.wrapper.XMLInputFactoryWrapper.createXMLStreamReader(XMLInputFactoryWrapper.java:95)
at org.apache.axiom.om.util.StAXUtils$1.run(StAXUtils.java:202)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.axiom.om.util.StAXUtils.createXMLStreamReader(StAXUtils.java:198)
at org.apache.axiom.om.util.StAXUtils.createXMLStreamReader(StAXUtils.java:190)
at org.apache.axis2.builder.BuilderUtil.getSOAPBuilder(BuilderUtil.java:684)
at org.apache.axis2.transport.TransportUtils.createDocumentElement(TransportUtils.java:215)
at org.apache.axis2.transport.TransportUtils.createSOAPMessage(TransportUtils.java:145)
at org.apache.axis2.transport.TransportUtils.createSOAPMessage(TransportUtils.java:108)
... 11 more
Caused by: java.io.UnsupportedEncodingException: PLAIN
at sun.nio.cs.StreamDecoder.forInputStreamReader(StreamDecoder.java:52)
at java.io.InputStreamReader.<init>(InputStreamReader.java:83)
at com.sun.org.apache.xerces.internal.impl.XMLEntityManager.createReader(XMLEntityManager.java:2424)
at com.sun.org.apache.xerces.internal.impl.XMLEntityManager.setupCurrentEntity(XMLEntityManager.java:843)
at com.sun.org.apache.xerces.internal.impl.XMLEntityManager.startEntity(XMLEntityManager.java:1315)
at com.sun.org.apache.xerces.internal.impl.XMLEntityManager.startDocumentEntity(XMLEntityManager.java:1267)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl.setInputSource(XMLDocumentScannerImpl.java:281)
at com.sun.org.apache.xerces.internal.impl.XMLStreamReaderImpl.setInputSource(XMLStreamReaderImpl.java:204)
... 25 more
[(4) StorageSyncJob on VC 502] :: 2012-08-03 15:09:37,653 ERROR storage.StorageSyncJob 9906: java.io.UnsupportedEncodingException: PLAIN 
org.apache.axis2.AxisFault: java.io.UnsupportedEncodingException: PLAIN
at org.apache.axis2.AxisFault.makeFault(AxisFault.java:430)
at org.apache.axis2.transport.TransportUtils.createSOAPMessage(TransportUtils.java:123)
at org.apache.axis2.transport.TransportUtils.createSOAPMessage(TransportUtils.java:67)
at org.apache.axis2.description.OutInAxisOperationClient.handleResponse(OutInAxisOperation.java:354)
at org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:417)
at org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:229)
at org.apache.axis2.client.OperationClient.execute(OperationClient.java:165)
at com.vmware.vc.sps.InternalSpsServiceStub.queryCapability(Unknown Source)
at com.vmware.vim.vcenter.datacollector.job.storage.StorageCapabilityInfoCollector.collectCbStorageCapabilities(StorageCapabilityInfoCollector.java:69)
at com.vmware.vim.vcenter.datacollector.job.storage.StorageCapabilityInfoCollector.collect(StorageCapabilityInfoCollector.java:51)
at com.vmware.vim.vcenter.datacollector.job.storage.Accumulator.collectAndStore(Accumulator.java:92)
at com.vmware.vim.vcenter.datacollector.job.storage.Accumulator.accumulate(Accumulator.java:67)
at com.vmware.vim.vcenter.datacollector.job.storage.StorageSyncJob.run(StorageSyncJob.java:58)
Caused by: javax.xml.stream.XMLStreamException: java.io.UnsupportedEncodingException: PLAIN
at com.sun.org.apache.xerces.internal.impl.XMLStreamReaderImpl.setInputSource(XMLStreamReaderImpl.java:217)
at com.sun.org.apache.xerces.internal.impl.XMLStreamReaderImpl.<init>(XMLStreamReaderImpl.java:189)
at com.sun.xml.internal.stream.XMLInputFactoryImpl.getXMLStreamReaderImpl(XMLInputFactoryImpl.java:279)
at com.sun.xml.internal.stream.XMLInputFactoryImpl.createXMLStreamReader(XMLInputFactoryImpl.java:157)
at org.apache.axiom.util.stax.wrapper.XMLInputFactoryWrapper.createXMLStreamReader(XMLInputFactoryWrapper.java:95)
at org.apache.axiom.util.stax.wrapper.WrappingXMLInputFactory.createXMLStreamReader(WrappingXMLInputFactory.java:116)
at org.apache.axiom.util.stax.wrapper.XMLInputFactoryWrapper.createXMLStreamReader(XMLInputFactoryWrapper.java:95)
at org.apache.axiom.om.util.StAXUtils$1.run(StAXUtils.java:202)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.axiom.om.util.StAXUtils.createXMLStreamReader(StAXUtils.java:198)
at org.apache.axiom.om.util.StAXUtils.createXMLStreamReader(StAXUtils.java:190)
at org.apache.axis2.builder.BuilderUtil.getSOAPBuilder(BuilderUtil.java:684)
at org.apache.axis2.transport.TransportUtils.createDocumentElement(TransportUtils.java:215)
at org.apache.axis2.transport.TransportUtils.createSOAPMessage(TransportUtils.java:145)
at org.apache.axis2.transport.TransportUtils.createSOAPMessage(TransportUtils.java:108)
... 11 more
Caused by: java.io.UnsupportedEncodingException: PLAIN
at sun.nio.cs.StreamDecoder.forInputStreamReader(StreamDecoder.java:52)
at java.io.InputStreamReader.<init>(InputStreamReader.java:83)
at com.sun.org.apache.xerces.internal.impl.XMLEntityManager.createReader(XMLEntityManager.java:2424)
at com.sun.org.apache.xerces.internal.impl.XMLEntityManager.setupCurrentEntity(XMLEntityManager.java:843)
at com.sun.org.apache.xerces.internal.impl.XMLEntityManager.startEntity(XMLEntityManager.java:1315)
at com.sun.org.apache.xerces.internal.impl.XMLEntityManager.startDocumentEntity(XMLEntityManager.java:1267)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl.setInputSource(XMLDocumentScannerImpl.java:281)
at com.sun.org.apache.xerces.internal.impl.XMLStreamReaderImpl.setInputSource(XMLStreamReaderImpl.java:204)
... 25 more
[(4) StorageSyncJob on VC 502] :: 2012-08-03 15:21:37,463 ERROR storage.StorageSyncJob 9716: java.io.UnsupportedEncodingException: PLAIN 
org.apache.axis2.AxisFault: java.io.UnsupportedEncodingException: PLAIN
at org.apache.axis2.AxisFault.makeFault(AxisFault.java:430)
at org.apache.axis2.transport.TransportUtils.createSOAPMessage(TransportUtils.java:123)
at org.apache.axis2.transport.TransportUtils.createSOAPMessage(TransportUtils.java:67)
at org.apache.axis2.description.OutInAxisOperationClient.handleResponse(OutInAxisOperation.java:354)
at org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:417)
at org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:229)
at org.apache.axis2.client.OperationClient.execute(OperationClient.java:165)
at com.vmware.vc.sps.InternalSpsServiceStub.queryCapability(Unknown Source)
at com.vmware.vim.vcenter.datacollector.job.storage.StorageCapabilityInfoCollector.collectCbStorageCapabilities(StorageCapabilityInfoCollector.java:69)
at com.vmware.vim.vcenter.datacollector.job.storage.StorageCapabilityInfoCollector.collect(StorageCapabilityInfoCollector.java:51)
at com.vmware.vim.vcenter.datacollector.job.storage.Accumulator.collectAndStore(Accumulator.java:92)
at com.vmware.vim.vcenter.datacollector.job.storage.Accumulator.accumulate(Accumulator.java:67)
at com.vmware.vim.vcenter.datacollector.job.storage.StorageSyncJob.run(StorageSyncJob.java:58)
Caused by: javax.xml.stream.XMLStreamException: java.io.UnsupportedEncodingException: PLAIN
at com.sun.org.apache.xerces.internal.impl.XMLStreamReaderImpl.setInputSource(XMLStreamReaderImpl.java:217)
at com.sun.org.apache.xerces.internal.impl.XMLStreamReaderImpl.<init>(XMLStreamReaderImpl.java:189)
at com.sun.xml.internal.stream.XMLInputFactoryImpl.getXMLStreamReaderImpl(XMLInputFactoryImpl.java:279)
at com.sun.xml.internal.stream.XMLInputFactoryImpl.createXMLStreamReader(XMLInputFactoryImpl.java:157)
at org.apache.axiom.util.stax.wrapper.XMLInputFactoryWrapper.createXMLStreamReader(XMLInputFactoryWrapper.java:95)
at org.apache.axiom.util.stax.wrapper.WrappingXMLInputFactory.createXMLStreamReader(WrappingXMLInputFactory.java:116)
at org.apache.axiom.util.stax.wrapper.XMLInputFactoryWrapper.createXMLStreamReader(XMLInputFactoryWrapper.java:95)
at org.apache.axiom.om.util.StAXUtils$1.run(StAXUtils.java:202)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.axiom.om.util.StAXUtils.createXMLStreamReader(StAXUtils.java:198)
at org.apache.axiom.om.util.StAXUtils.createXMLStreamReader(StAXUtils.java:190)
at org.apache.axis2.builder.BuilderUtil.getSOAPBuilder(BuilderUtil.java:684)
at org.apache.axis2.transport.TransportUtils.createDocumentElement(TransportUtils.java:215)
at org.apache.axis2.transport.TransportUtils.createSOAPMessage(TransportUtils.java:145)
at org.apache.axis2.transport.TransportUtils.createSOAPMessage(TransportUtils.java:108)
... 11 more
Caused by: java.io.UnsupportedEncodingException: PLAIN
at sun.nio.cs.StreamDecoder.forInputStreamReader(StreamDecoder.java:52)
at java.io.InputStreamReader.<init>(InputStreamReader.java:83)
at com.sun.org.apache.xerces.internal.impl.XMLEntityManager.createReader(XMLEntityManager.java:2424)
at com.sun.org.apache.xerces.internal.impl.XMLEntityManager.setupCurrentEntity(XMLEntityManager.java:843)
at com.sun.org.apache.xerces.internal.impl.XMLEntityManager.startEntity(XMLEntityManager.java:1315)
at com.sun.org.apache.xerces.internal.impl.XMLEntityManager.startDocumentEntity(XMLEntityManager.java:1267)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl.setInputSource(XMLDocumentScannerImpl.java:281)
at com.sun.org.apache.xerces.internal.impl.XMLStreamReaderImpl.setInputSource(XMLStreamReaderImpl.java:204)
... 25 more
[(4) StorageSyncJob on VC 502] :: 2012-08-03 15:33:37,537 ERROR storage.StorageSyncJob 9790: java.io.UnsupportedEncodingException: PLAIN 
org.apache.axis2.AxisFault: java.io.UnsupportedEncodingException: PLAIN
at org.apache.axis2.AxisFault.makeFault(AxisFault.java:430)
at org.apache.axis2.transport.TransportUtils.createSOAPMessage(TransportUtils.java:123)
at org.apache.axis2.transport.TransportUtils.createSOAPMessage(TransportUtils.java:67)
at org.apache.axis2.description.OutInAxisOperationClient.handleResponse(OutInAxisOperation.java:354)
at org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:417)
at org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:229)
at org.apache.axis2.client.OperationClient.execute(OperationClient.java:165)
at com.vmware.vc.sps.InternalSpsServiceStub.queryCapability(Unknown Source)
at com.vmware.vim.vcenter.datacollector.job.storage.StorageCapabilityInfoCollector.collectCbStorageCapabilities(StorageCapabilityInfoCollector.java:69)
at com.vmware.vim.vcenter.datacollector.job.storage.StorageCapabilityInfoCollector.collect(StorageCapabilityInfoCollector.java:51)
at com.vmware.vim.vcenter.datacollector.job.storage.Accumulator.collectAndStore(Accumulator.java:92)
at com.vmware.vim.vcenter.datacollector.job.storage.Accumulator.accumulate(Accumulator.java:67)
at com.vmware.vim.vcenter.datacollector.job.storage.StorageSyncJob.run(StorageSyncJob.java:58)
Caused by: javax.xml.stream.XMLStreamException: java.io.UnsupportedEncodingException: PLAIN
at com.sun.org.apache.xerces.internal.impl.XMLStreamReaderImpl.setInputSource(XMLStreamReaderImpl.java:217)
at com.sun.org.apache.xerces.internal.impl.XMLStreamReaderImpl.<init>(XMLStreamReaderImpl.java:189)
at com.sun.xml.internal.stream.XMLInputFactoryImpl.getXMLStreamReaderImpl(XMLInputFactoryImpl.java:279)
at com.sun.xml.internal.stream.XMLInputFactoryImpl.createXMLStreamReader(XMLInputFactoryImpl.java:157)
at org.apache.axiom.util.stax.wrapper.XMLInputFactoryWrapper.createXMLStreamReader(XMLInputFactoryWrapper.java:95)
at org.apache.axiom.util.stax.wrapper.WrappingXMLInputFactory.createXMLStreamReader(WrappingXMLInputFactory.java:116)
at org.apache.axiom.util.stax.wrapper.XMLInputFactoryWrapper.createXMLStreamReader(XMLInputFactoryWrapper.java:95)
at org.apache.axiom.om.util.StAXUtils$1.run(StAXUtils.java:202)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.axiom.om.util.StAXUtils.createXMLStreamReader(StAXUtils.java:198)
at org.apache.axiom.om.util.StAXUtils.createXMLStreamReader(StAXUtils.java:190)
at org.apache.axis2.builder.BuilderUtil.getSOAPBuilder(BuilderUtil.java:684)
at org.apache.axis2.transport.TransportUtils.createDocumentElement(TransportUtils.java:215)
at org.apache.axis2.transport.TransportUtils.createSOAPMessage(TransportUtils.java:145)
at org.apache.axis2.transport.TransportUtils.createSOAPMessage(TransportUtils.java:108)
... 11 more
Caused by: java.io.UnsupportedEncodingException: PLAIN
at sun.nio.cs.StreamDecoder.forInputStreamReader(StreamDecoder.java:52)
at java.io.InputStreamReader.<init>(InputStreamReader.java:83)
at com.sun.org.apache.xerces.internal.impl.XMLEntityManager.createReader(XMLEntityManager.java:2424)
at com.sun.org.apache.xerces.internal.impl.XMLEntityManager.setupCurrentEntity(XMLEntityManager.java:843)
at com.sun.org.apache.xerces.internal.impl.XMLEntityManager.startEntity(XMLEntityManager.java:1315)
at com.sun.org.apache.xerces.internal.impl.XMLEntityManager.startDocumentEntity(XMLEntityManager.java:1267)
at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl.setInputSource(XMLDocumentScannerImpl.java:281)
at com.sun.org.apache.xerces.internal.impl.XMLStreamReaderImpl.setInputSource(XMLStreamReaderImpl.java:204)
... 25 more
0 Kudos
4 Replies
jgiland
Enthusiast
Enthusiast
‎08-07-2012 01:05 AM

I am currently out of the office. I will have limited access to email during this time.

If this is an immediate issue please call 1.800.697.7088 and they will be able to assist. Otherwise, I will follow up with you when I return.

0 Kudos
grzegorzh
Contributor
Contributor
‎08-07-2012 01:12 AM

thank you for quick response. it is not very urgent. I will be happy to wait.

0 Kudos
grzegorzh
Contributor
Contributor
‎08-07-2012 03:36 AM

I noticed that vmware vsphere profile-driven storage service is not running and it quits soon afrer started manually. I attached sps.log. Still trying to solve the problem, any input is welcome.

sps.log
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grzegorzh
Contributor
Contributor
‎08-08-2012 03:50 AM

ok, it is solved now. It was an FQDN problem. Although There was no discrabed sympthoms the solution has solved my problem. Hint run console as administrator.

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=200703...

0 Kudos