Network admin and software integration, 1990-1994.
Tech journalist, 1990-present.
Led development of licensing practice at Directions on Microsoft, 1999-2010;
Developed concept of Microsoft Licensing Boot Camp;
Founded Pica Communications, LLC in 2010 to provide consulting, training, and negotiation services related to Microsoft licensing. Saved customers approximately $45 million (over next 3 years) in licensing costs in 2011.