Thanks for the excellent info, Mark.  We have a View 5 environment and I got everything setup properly and was able to access VMs remotely via the standard View client and iPad client through the Security Server.  However, there was an issue where I was trying to setup 2 users in a remote office and remote access from one PC works fine (PCoIP or RDP via the standard View client) but the other PC would only connect via RDP.  Both Win7 PCs have firewall on with exception rules for the View client.  Since I have no access to the firewall in the remote office, could this be a firewall issue in the remote office?  Thank you for your help.