Hi Charles,

the script needs root rights on your Mac.

If you have set any password on setup, you need this now.

Type in "sudo su"

Which, will prompt you for your own password. If you're in the administrator group, and root is enabled, successfully authenticating with your password will switch you to the root user.

Then execute the script.

To connect the logs read "collect vmware.log files"

http://communities.vmware.com/docs/DOC-8720

Thanks, Jo!