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Ranganath_M
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Hey Stan,

As per below link, one of the official training courses need to be taken before sitting the VCP exam that includes ICM 6.7 which I had taken.

VMware Certified Professional 6.5 - Data Center Virtualization (VCP6.5-DCV)

Also, I have completed 2V0-602 vSphere 6.5 Foundations Exam which is already getting reflected in the transcript.

In other words, all prerequisites have been met as stated in their Education portal.

Now they have given me an ETA for the resolution of this issue till end of next week which seems to be ages away from now.