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Office 2013 Settings not being retained

Hello

I have a Horizon 7 installation using non-persistent desktops (refresh at logoff), VMware AppVolumes and UEM v9.x

I have installed UEM and have run Easy Start to add the Office 2013 application templates.

My users have a mandatory profile configured, so I am hoping to use UEM to import / export application settings.

When a user logs on for the first time, I can see the EUM profile get created. I change some settings in Windows Explorer (show hidden files etc), I change some Word 2013 settings (default font size)

Then I logoff. The profile archive is created and the settings for Windows Explorer and Office 2013 (including Winword) are exported into the archive. Looking at the Debug log, I can see that this all happens as expected and there are no errors logged.

When I log back on (to a different desktop in the pool), the settings for Windows Explorer are retained, but the Office 2013 settings I modified are lost.

To troubleshoot, I have created a standard Windows 7 VM and installed office 2013 locally. When I logon to this machine, the Office settings are being reatined (but this could be due to the profile being created on the C:\Users on the desktop and being available at next logon).

Everything else in UEM appears to work ok, but this is causing me a lot of headaches with users complaining their settings are not retained

Can anyone offer any advice please?


Regards,

Sean

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