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Mario_Giese
Enthusiast
Enthusiast

Hi, 
we had the issue with Android Profiles.
In the API log we saw a Bad Request Error while trying to open the Profiles.
This was provided by support and helped in our case (Step 5: repair .NET Core Windows Server Hosting bundle):

1. Open IIS Manager on the API server and go to Sites > MetadataTransformService > Handler Mappings. Does page load successfully? If yes, proceed to Step 6, if no, proceed to Step 2

 

2.Do the same validation for the DesiredStateManagement and EntitlementService sites. Do the pages load successfully? If no, proceed to Step 3

 

3.In IIS Manager, go to Sites > Default Website > Modules and look for AspNetCoreModuleV2. Does the module exist? If no, proceed to Step 4

 

4.Open File Explorer and browse to C:\Program Files\IIS\Asp.Net Core Module\V2 and check for the aspnetcorev2.dll file. Does the file exist? If no, proceed to Step 5

 

5.Open Control Panel and verify if the .NET Core 3.1.14 Windows Server Hosting bundle (or more recent version of 3.X) is installed. If it is, perform a repair action. If it is not, download and install it. Once it has been repaired/installed, go back through Steps 1-4.

-If Steps 1-4 are successful, and the page still does not load, proceed to Step 6.

 

6.Browse to the <UEM_install_directory>\AirWatch\AirWatch 2111\Websites\MetadataTransformService and look for web.config file. Open the config and validate that it has the line <handlers accessPolicy="Read, Script">. If it does not, make a backup of the config file and then add the line to it. **