Does other usb device work in your linux desktop? Or only this usb device doesn't work ?
What the detail info of your device? Could you run "sudo hwinfo --scsi" command and share the output ?
Do you try this usb device in a physical machine?
It looks like this is device compatibility issue, the usb-storage driver doesn't work well with your device. I need more information to debug this issue, Could you help to enabe the trace level log in agent agent , then reproduce this issue and collect both client and agent log ? Thank you very much! You can open a bug to upload these logs, thanks you very much!
Add following config in /etc/vmware/config to enable trace level usb log
UsbRedirServer.log.logLevel=trace
UsbRedirServer.log.throttleBytesPerSec=-1
Collect agent log via following command:
sudo /usr/lib/vmware/viewagent/bin/dct-debug.sh
