Hi, @MaryR333
I generally draft a SR for VMware when I get a black screen.
Also, everyone is still installing the SVGA driver from VMware Tools and not using IDD (VMware Indirect Display Driver), which is why the event occurs, so I tentatively addressed it in the registry and it was cured.
I then uninstalled VMware Tools and installed the Horizon Agent, being careful not to install SVGA.
Now I am able to operate without the registry without any problems.
