Hi All
I am getting below error while connecting to virtual desktop using HP Laptop . I am able to connect if I use a different laptop.
2023-04-07T08:43:25.340Z In(05) host-12760 backtrace[00] frame 0xb48ecff438 IP 0x7ffd5e2095af params 0x208c3fee970 0x2 0x7ffd5e36b910 0x20800000fa0 [C:\Program Files (x86)\VMware\VMware Horizon View Client\x64\pcoip_client_win32.dll base 0x00007ffd5e0f0000 0x0001:0x00000000001185af] VMwareVDPPlugin_Construct
2023-04-07T08:43:25.340Z In(05) host-12760 backtrace[01] frame 0xb48ecff500 IP 0x7ffd5e207820 params 0 0x7ffd5e4ba6c0 0x5 0 [C:\Program Files (x86)\VMware\VMware Horizon View Client\x64\pcoip_client_win32.dll base 0x00007ffd5e0f0000 0x0001:0x0000000000116820] VMwareVDPPlugin_Construct
2023-04-07T08:43:25.340Z In(05) host-12760 backtrace[02] frame 0xb48ecffba0 IP 0x7ffd5e1c0b4a params 0x208c3e63210 0 0 0 [C:\Program Files (x86)\VMware\VMware Horizon View Client\x64\pcoip_client_win32.dll base 0x00007ffd5e0f0000 0x0001:0x00000000000cfb4a] VMwareVDPPlugin_Construct
2023-04-07T08:43:25.340Z In(05) host-12760 backtrace[03] frame 0xb48ecffba8 IP 0x7ffd97cc5a3b params 0 0 0 0x208c3e63210 [C:\Program Files (x86)\VMware\VMware Horizon View Client\x64\pthreadVC2.dll base 0x00007ffd97cc0000 0x0001:0x0000000000004a3b] <C:\Program Files (x86)\VMware\VMware Horizon View Client\x64\pthreadVC2.dll>+0x5a3b
2023-04-07T08:43:25.340Z In(05) host-12760 backtrace[04] frame 0xb48ecffbb0 IP 0x208c3e63210 params 0 0 0x208c3e63210 0x7ffd5e4ba6c0 [no module data] ???
2023-04-07T08:43:25.340Z In(05) host-12760 Msg_Post: Error
2023-04-07T08:43:25.340Z In(05) host-12760 [msg.log.error.unrecoverable] VMware Horizon View unrecoverable error: (host-12760)
2023-04-07T08:43:25.340Z In(05)+ host-12760 Exception 0xc0000005 (access violation) has occurred.
2023-04-07T08:43:25.340Z In(05) host-12760 [msg.panic.haveLog] A log file is available in "C:\Users\10640222\AppData\Local\Temp\vmware-10640222\vmware-mks-11692.log".
2023-04-07T08:43:25.340Z In(05) host-12760 [msg.panic.requestSupport.withoutLog] You can request support.
2023-04-07T08:43:25.340Z In(05) host-12760 [msg.panic.requestSupport.vmSupport.vmx86]
2023-04-07T08:43:25.340Z In(05)+ host-12760 To collect data to submit to VMware technical support, run "vm-support".
2023-04-07T08:43:25.340Z In(05) host-12760 [msg.panic.response] We will respond on the basis of your support entitlement.
